Remote Desktop does not work with machine name.

[Guest]

I am using WinXP Pro on both machines. Both machines are in the same
workgroup. Both machines have remote desktop enabled. I can remote into
machine via ip address. I cannot remote in via machine name. What do you
think is happening?

 

[Pegasus \(MVP\)]

I am using WinXP Pro on both machines. Both machines are in the same
workgroup. Both machines have remote desktop enabled. I can remote into
machine via ip address. I cannot remote in via machine name. What do you
think is happening?

Can you ping the machine by its NetBIOS name?

 

[Guest]

Yes I get a response when I ping by the netbios name.

 

[Pegasus \(MVP\)]

You should now tighten things up a bit:
- When you ping the machine by name, does that name
resolve to the correct IP address?
- What is the exact command you use to launch Remote Desktop?
- What is the exact error message you get when it fails?
- What happens when you type these commands:
telnet aaa.bbb.ccc.ddd 3389 (use the correct IP address)
telnet ComputerName 3389 (use the correct computer name)
net use x: \\aaa.bbb.ccc.ddd\SomeShareName
net use y: \\ComputerName\SomeShareName

 

[Guest]

1. When you ping the machine by name, does that name
resolve to the correct IP address?
No it resolves to an ip address that resolves to domain barefruit.com which
is a service that helps with dns and http errors. weird huh.

Ping ip - successfull

tracert to machine name is unsuccessfull and does not resolve correct ip.

tracert to ip is successfull and does resolve correct machine name.

2. What is the exact command you use to launch Remote Desktop?
%SystemRoot%\system32\mstsc.exe

3. What is the exact error message you get when it fails?
The client could not connect to the remote computer.
Remote connections might not be enabled or the computer might be to busy to
accept new connections. It is also possible that network problems are
preventing your connection. Please try connecting again later. If the problem
continues to occur, contact your administrator.

What happens when you type these commands:
telnet aaa.bbb.ccc.ddd 3389 (use the correct IP address)
Success

telnet ComputerName 3389 (use the correct computer name)
Could not open connection to the host, on port 3389: Connect failed

net use x: \\aaa.bbb.ccc.ddd\SomeShareName
Command completed successfully

net use y: \\ComputerName\SomeShareName
Command completed successfully

 

[Pegasus \(MVP\)]

I don't know what this barefruit.com service is but if ping cannot
resolve the NetBIOS name correctly then your problem has
nothing to do with Remote Desktop and everything with name
resolution. Things will most likely fall into place as soon as you
have sorted out your name resolution.