Remote Desktop Connection

[Guest]

We have 2 networks in 2 different cities connected by cisco routers, one
network uses the 192.168.1.*** range and the other uses 192.168.2.***i am
having a problem with one pc on the 192.168.2.*** network, all pc's are xp
pro sp2, when using vpn software from a users home on network 2 it can
connect to network but cannot get in to the pc using remote desktop
connection, the home pc has xp media center edition on it. receives the
following message

The Client could not connect to the remote computer. Remote connection might
not be enabled or computer might be too busy to except new connections. it is
also possible that network problems are preventing your connection, please
try again later.

other computers can connect to this pc on network 2 so has to be a problem
with the home pc using media center edition, any help would be greatly
appreciated,

thanks

 

[Pegasus \(MVP\)]

We have 2 networks in 2 different cities connected by cisco routers, one
network uses the 192.168.1.*** range and the other uses 192.168.2.***i am
having a problem with one pc on the 192.168.2.*** network, all pc's are xp
pro sp2, when using vpn software from a users home on network 2 it can
connect to network but cannot get in to the pc using remote desktop
connection, the home pc has xp media center edition on it. receives the
following message

The Client could not connect to the remote computer. Remote connection might
not be enabled or computer might be too busy to except new connections. it is
also possible that network problems are preventing your connection, please
try again later.

other computers can connect to this pc on network 2 so has to be a problem
with the home pc using media center edition, any help would be greatly
appreciated,

thanks

Windows XP Home does not support Remote Desktop. I suspect
it's the same for Media Centre.

 

[Guest]

i am assuming that it does support remote desktop connection because the user
is able to goto start, accessories, communications, remote desktop connection
and is able to bring up the window asking for computer ip address, after that
point is when the error message pops up, also had the user goto the office pc
acting as host and make sure that the TCP 3389 port is activated with a scope
of ANY
under the windows firewall, exceptions tab,

thanks for your help in this matter

 

[Pegasus \(MVP\)]

What you describe is the software for the Remote Desktop
"client". Any Windows PC can run the client, even Windows
98 machines. Running the Remote Desktop "host" (which
is actually a "terminal server" is another question. Have a look
in your registry. If the key
HKLM\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\
does not exist then the machine cannot act as a Remote Desktop host.

 

[Guest]

guess there is a little confusion going on, the office pc acting as the host
is running xp pro, the home pc is the client and is the one with the media
edition, thanks again

 

[Pegasus \(MVP\)]

I agree: When you said in your initial post said " . . .but
cannot get in to the pc using remote desktop" you were
rather vague. In order to avoid further confusion you
should now make it abundantly clear how exactly you
attempted to start a Remote Desktop session, what tests
you ran and what error messages you got.

 

[Charlie Tame]

I am not 100% sure but obviously the client end is expecting the default RDP
port to be available on the target machine, and that can be changed in the
registry so the same public IP can be used to access more than one host on a
network but the hosts must have a different port number forwarded by the
router.

Do you mean other home machines can connect or other machines on the local
net? If they are on the net then maybe the Router is blocking incoming
connections from the public network?

RDP client will work on anything 98 up AFAIK, it is just two files, I think
one end or the other may have a firewalling setting out of place.

Charlie