Remote desktop after update from sp2 to sp3 xp pro dont work

[Neolus]

Hi,

I have a big problem and i can't find the solution... hope you can help me

Last 2 weeks, i have installed the update sp3 for xp pro on 20 computers and
now, rdc dont work anymore.

The message i get is : Your remote desktop session has ended, possibly for
one of the following reason.....etc...etc...

I check firewall ( off and on ), driver of gpu, ping and telnet working

I try other test : when i install a full xp pro sp3 from msdn on a machine
from scratch : rdc work

So, i suppose the problem is only when you apply the update from sp2 to sp3

Someone have an idea ?

Thanks in advance for your help.

 

[Sooner Al [MVP]]

There have been problems associated with nVidia graphics drivers that seem to
cause issues with RDC and SP3. You might look into that.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com

 

[Neolus]

Hi,

Thanks Sooner but i ve already check this point.

I have upgrade and donwgrad the driver of gpu card ( both nvidia and ati )
but no result.

Other idea ?

 

[Robert L. \(MS-MVP\)]

It may be ActiveX issue. This search result may help.
XP SP3 Issues
mstsc /console is replaced with mstsc /admin in XP sp3 and Vista · RDC
failed after XP sp3 · RDP won't connect after installing XP SP3 ...
www.chicagotech.net/Windows/xpsp3.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[yogibear]

Hi,

I have a big problem and i can't find the solution... hope you can help me

Last 2 weeks, i have installed the update sp3 for xp pro on 20 computers and
now, rdc dont work anymore.

The message i get is : Your remote desktop session has ended, possibly for
one of the following reason.....etc...etc...

I check firewall ( off and on ), driver of gpu, ping and telnet working

I try other test : when i install a full xp pro sp3 from msdn on a machine
from scratch : rdc work

So, i suppose the problem is only when you apply the update from sp2 to sp3

Someone have an idea ?

Thanks in advance for your help.

hi,
try the following:

open registry editor

access the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management

on the right hand pane right click>new>key>dword

name iof the key is SessionImageSize

set the decimal value to 20

reboot the machine an let me know

thanks