Remote connection and helping user from another PC

[Guest]

I have this question that deals with remote connection from one PC to another
PC. I ahve a user that is constantly having issues with her computer I would
like to either 1 help her out or watch exactly what she is doing, while she
works. How does the remte connection work rom XP Pro. I would like to remote
connect via that method that way she can still work and i can minimize my
screen and watch her try and prove out some bugs that she has claimed happens.

Please Help

 

[Kelly]

Make sure her system is set to accept the invite. Then take it from there.

Right click My Computer/Properties/Remote

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All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm