Remote Assistant

[Thomas Grassi]

REmote Assistant not working please help

Try to connect to another windows xp computer and get this in the event log

Event Type: Information
Event Source: Remote Assistance
Event Category: None
Event ID: 5274
Date: 3/9/2005
Time: 7:49:49 PM
User: N/A
Computer: TGKW001
Description:
Expert (local user: TGKW001\Thomas R Grassi Jr) has opened the following
ticket:
65538,1,192.168.1.47:3389;phs2008:3389,*,JyOvGj5JYxETtkxyJn4u8pcidrPtXuXZgKlbcmns2wc=,*,*,gEJjr7MyPT6ntoDo9U8G/ME/zUI=.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

That does not look normal

I was on another ISP before switching over to DSL and ever since then I am
unable to use RA

I have the same firewall software installed on my computer as I did before
switching ISP's.

I use Mcafee Firewall
I have Windows XP Pro SP2

the other computer also runs Mcafee Firewall
is Windows XP Home Edition SP2

Any ideas or suggestions

Thanks in adavnce

Tom

 

[JW]

try posting your question at
microsoft.public.windowsxp.work_remotely

you will have a better chance of getting non-general help in a
special-purpose newsgroup than in a general-purpose newsgroup.