reminder will not appear item is not in calendar folder - why not?

G

Guest

I have just ported over to a new laptop. I had 2 folders in my Outlook on
the old laptop (personal and work). I've change Personal to be the primary
folder on the new laptop. On my old laptop, Work was primary - and thus that
was where my calendar entries were located. I've copied all of these entries
to Calendar under Personal, but when I go to save an entry with a reminder I
get the following error: "The reminder will not appear because item is not
in calendar or tasks folder". What should I do? I now have 2 copies of my
calendar (Calendar and Calendar in Work folder) and both give the same error
message. Help! I live by my reminders! sad but true ;-) Thank you.
 
K

Ken Slovak - [MVP - Outlook]

Outlook only fires reminders from your default Inbox, Calendar, Tasks and
Contacts folders in your default mail store (where you get email delivered).
Is the Personal PST file where you get your email delivered? If so the
default calendar folder there should fire reminders, no other calendar
folder.

If that's not happening try starting Outlook with the /resetfolders switch.
Open Start, Run and type in there: outlook.exe /resetfolders

Then press Enter.
 
G

Guest

Ken - Thank you. I have tried this running this and reopening my Outlook.
What happens now is that I have a Calendar folder (with more or less nothing
in it) and I have a Calendar1 folder that has everything in it. I have tried
copying Calendar1 to Calendar several times with no luck. I have tried
deleting Calendar so I can just rename Calendar1 to Calendar. It will not
let me delete. When I try to set a reminder in Calendar1 I get the same
error message.

Any more suggestions?

Thank you!
Kindy
 
K

Ken Slovak - [MVP - Outlook]

Yeah. In technical terms your PST and your profile are all fouled up.

What I would do is create a brand new profile, using the Mail applet in the
Control Panel. I would tell it to use a brand new PST file. I'd then open
Outlook and select File, Open, Outlook Data File and open the old PST file.
I'd then use Ctrl+A to select all the items in each folder in turn, then
Ctrl+C to copy them all and then Ctrl+V in the equivalent folder in the new
PST file to paste them into the new PST.

When all that was done I'd right-click on the old PST and select Close, exit
and restart Outlook and hopefully everything would be working OK after that.
 

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