Reloading XP

[Guest]

Help - I have XP for Home on a Dell 4600. My machine was infected with viruses (25) and Norton Utilities cleaned 19 of the 25. I deleted the remaing 6 files that I quarentened

The problem I have is when I boot up the computer, my desk top displays, but no icons or drives work. The system just keeps crunching. this was the same problem before I ran virus scan

I can work on the system in SAFE MODE, hence how I ran Norton Virus Scan

I think I have to reload XP on my machine to get it to work again, but I am afraid that I will lose all my data. Is this true or is reloading XP save my data and only replace the execution files?

 

[Jym]

If you have a oem disk you probably do not have the option of a repair
install. This type of install will repair the operating system , and will
not delete files and folders. Back up your files , folders and settings
before you do a reformat and reinstall , cause that will erase everything.
Jym

Help - I have XP for Home on a Dell 4600. My machine was infected with

viruses (25) and Norton Utilities cleaned 19 of the 25. I deleted the
remaing 6 files that I quarentened.

The problem I have is when I boot up the computer, my desk top displays,

but no icons or drives work. The system just keeps crunching. this was the
same problem before I ran virus scan.

I can work on the system in SAFE MODE, hence how I ran Norton Virus Scan.

I think I have to reload XP on my machine to get it to work again, but I

am afraid that I will lose all my data. Is this true or is reloading XP
save my data and only replace the execution files?

 

[Jupiter Jones [MVP]]

Try a Repair Installation, I think Dell has this capability:
http://www3.telus.net/dandemar/repaxp.htm

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/

Help - I have XP for Home on a Dell 4600. My machine was infected

with viruses (25) and Norton Utilities cleaned 19 of the 25. I
deleted the remaing 6 files that I quarentened.

The problem I have is when I boot up the computer, my desk top

displays, but no icons or drives work. The system just keeps
crunching. this was the same problem before I ran virus scan.

I can work on the system in SAFE MODE, hence how I ran Norton Virus Scan.

I think I have to reload XP on my machine to get it to work again,

but I am afraid that I will lose all my data. Is this true or is
reloading XP save my data and only replace the execution files?