I am doing a reinstall. Besides, how can I get to a
command prompt even to reformat my hard drive? I have
disconnected my printer, modem, scanner. All I have
connected is my mouse and monitor. Do I need to remove any
internal cards or hardware? I do have a cd-rom drive and
dvd drive. I am at the early stages of PANIC!! Any steps
would be greatly appreciated.
and then>>installing Windows - or trying to do an upgrade install
(install in>>place)? If the former, then 1) be sure you don't have
peripherals>>connected when you are installing; 2) do a RAM test; 3)
if the RAM is>>OK, do a hard drive diagnosis.
Why should you be in a stage of panic? If you have to wipe the drive and
clean install, you can always reinstall your programs and restore data
from backups. You do have backups, right? No, you don't need to remove
any internal pc cards unless you have something out of the ordinary, a
very recent SCSI controller for instance (but even then you can hit F6
during the first stage of installation to add in the 3rd party driver)
You do a clean install by setting your computer to boot from the cd-rom
by going into the BIOS when the computer first starts up and setting
the boot order to 1) cd-rom; 2) hard drive (ide 0 if not scsi); 3)
removable devices (floppy). Then you boot with the Windows XP cd and do
a clean install by formatting the drive and/or partition.
I would definitely do a clean install. If that fails, then you probably
have bad hardware as I mentioned in my first post.
HTH,
Malke