reinstalled OS and now can't connect to net

[Guest]

I was recently experiencing some odd glitches in Windows, so after many
failed attempts to clear them up I went ahead an reinstalled Windows. Now the
odd glitches have been fixed, but I can't connect to the net. The new
connection wizard simply doesn't do anything and the software from my ISP
[Cincinnati Bell] is unable to verify a connection. Telephony, Remote Access
Connection Manager service and for the Remote Access Auto Connection Manager
are all enabled.

How do I get my computer back online?

 

[Malke]

I was recently experiencing some odd glitches in Windows, so after
many failed attempts to clear them up I went ahead an reinstalled
Windows. Now the odd glitches have been fixed, but I can't connect to
the net. The new connection wizard simply doesn't do anything and the
software from my ISP
[Cincinnati Bell] is unable to verify a connection. Telephony, Remote
[Access
Connection Manager service and for the Remote Access Auto Connection
Manager are all enabled.

How do I get my computer back online?

You use dialup? Did you install the drivers for your modem?

Malke

 

[Guest]

Sorry I didn't specify - I'm using DSL. I did make sure the modem drivers are
installed anyway, in my attempts to make it work.

I was recently experiencing some odd glitches in Windows, so after
many failed attempts to clear them up I went ahead an reinstalled
Windows. Now the odd glitches have been fixed, but I can't connect to
the net. The new connection wizard simply doesn't do anything and the
software from my ISP
[Cincinnati Bell] is unable to verify a connection. Telephony, Remote
[Access
Connection Manager service and for the Remote Access Auto Connection
Manager are all enabled.

How do I get my computer back online?

You use dialup? Did you install the drivers for your modem?

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

 

[Malke]

Sorry I didn't specify - I'm using DSL. I did make sure the modem
drivers are installed anyway, in my attempts to make it work.

I was recently experiencing some odd glitches in Windows, so after
many failed attempts to clear them up I went ahead an reinstalled
Windows. Now the odd glitches have been fixed, but I can't connect
to the net. The new connection wizard simply doesn't do anything
and the software from my ISP
[Cincinnati Bell] is unable to verify a connection. Telephony,
[Remote Access
Connection Manager service and for the Remote Access Auto
Connection Manager are all enabled.

If you are using DSL, there are no modem drivers to install. Make sure
you've installed drivers for your ethernet adapter. Power-cycle the DSL
modem (unplug it, wait for 30 seconds, plug it in again). Reboot the
computer.

What software from your ISP are you using? Do you need this software? Do
you have to sign in with a username and password or is this an
always-on connection?

Malke

 

[Guest]

Sorry I didn't specify - I'm using DSL. I did make sure the modem
drivers are installed anyway, in my attempts to make it work.

s collins wrote:

I was recently experiencing some odd glitches in Windows, so after
many failed attempts to clear them up I went ahead an reinstalled
Windows. Now the odd glitches have been fixed, but I can't connect
to the net. The new connection wizard simply doesn't do anything
and the software from my ISP
[Cincinnati Bell] is unable to verify a connection. Telephony,
[Remote Access
Connection Manager service and for the Remote Access Auto
Connection Manager are all enabled.

If you are using DSL, there are no modem drivers to install. Make sure
you've installed drivers for your ethernet adapter. Power-cycle the DSL
modem (unplug it, wait for 30 seconds, plug it in again). Reboot the
computer.

I've done all this repeatedly to no avail.

What software from your ISP are you using? Do you need this software? Do
you have to sign in with a username and password or is this an
always-on connection?

The software is the phone company's high-speed internet connection disk -
which I used before to connect this computer and others but now isn't doing
anything. There is no username, the connection is always on.