reinstallatiion after system board replacement

[Bill Nielsen]

I'm recently replaced the motherboard under warranty from
gateway. Computer cam with ME, but I upgraded to xp pro a
few months ago. I can not reload XP, it does not
recognize the ME restoration disk from gateway, loading Me
doesnt make any differece. I can't request free support
from Microsoft because I can't get a product id until I
load XP. What can I do? Thanks in advance

 

[Nicholas]

Please read the following:

Changing a Motherboard or Moving a Hard Drive with XP Installed
http://michaelstevenstech.com/moving_xp.html

[Courtesy of Michael Stevens, MS-MVP]


--
Nicholas

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| I'm recently replaced the motherboard under warranty from
| gateway. Computer cam with ME, but I upgraded to xp pro a
| few months ago. I can not reload XP, it does not
| recognize the ME restoration disk from gateway, loading Me
| doesnt make any differece. I can't request free support
| from Microsoft because I can't get a product id until I
| load XP. What can I do? Thanks in advance

 

[Frank]

Bill Nielsen wrote:

| I'm recently replaced the motherboard under warranty from
| gateway. Computer cam with ME, but I upgraded to xp pro a
| few months ago. I can not reload XP, it does not
| recognize the ME restoration disk from gateway, loading Me
| doesnt make any differece. I can't request free support
| from Microsoft because I can't get a product id until I
| load XP. What can I do? Thanks in advance

You will have to go back to gateway. These propriatory
systems are usually BIOS locked. They should have given
you a new set of factory restore disks that match the BIOS
in your new mainboard.