Reinstall XP Pro / Reactivation not working

B

Brenda

I recently had to reinstall XP Pro on my machine after the
hard drive failed.

When I try to reactive it via the telephone (this machine
does not connect to the internet) I am told that it cannot
be activated.

What options do I have? How do you activate XP Pro on a
rebuilt machine?
 
J

Jupiter Jones [MVP]

Brenda;
Exactly what happens?
What is the reason given?
There are only two options for activation, phone and internet.
 
B

Brenda

Jupiter,

I cannot quite recall what the exact verbage was. I
should have written it down - I realize that. The phone
message was something like that was an incorrect number
that I had entered (into the phone) -- the long string.

Brenda
 
B

Brenda

The message was not that it had already been activated,
which was more or less what I expected.

I actually tried it two times (hanging up and redialing)
because I thought perhaps the first time, I had miskeyed
something into the phone.

On each of the groups of numbers that I entered into the
phone, I got a positive response (if that means anything).

I can try it again tomorrow and write down the exact
message at the end, if that would help.

Brenda
 
J

Jupiter Jones [MVP]

Brenda;
Try it again tomorrow as you suggested.
If that fails, it there an option to talk to a live person?
Otherwise take the option to change the Product Key and follow that course.
 

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