Registry repair...?

[Kenneth]

Howdy,

My system could not find the CD drives, and I called Dell
Tech Support. They had me modify an Upper Filters key in the
Registry, and, with that, I had my drives back.

Since doing that, I have been getting a Stop error
0x0000009f, intermittently, checked the KB, and now have a
few questions...

When I searched the MSKB for that error, I found many
articles, but only one that mentioned a situation that
seemed similar to mine.

It was

http://support.microsoft.com/default.aspx?scid=kb;en-us;832452

Its description includes:

CAUSE
This problem occurs if the UpperFilters value contains
incorrect data or is missing from the following Registry
subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}


and that certainly seems close enough for a cigar, but it
specifies the error as:

STOP: 0x0000009F (0x00000100, 0x8a8a0030, 0x8a8a0030,
0x8a8c2d90)
DRIVER_POWER_STATE_FAILURE

STOP: 0x0000009F (0x00000100, 0x82049a70, 0x82049a70,
0x8207f2d0)
DRIVER_POWER_STATE_FAILURE


But, my error was:

STOP: 0x0000009f (0x00000100, 0x8512f020, 0x8512f020,
0x85167030)
DRIVER_POWER_STATE_FAILURE



The article goes on with

RESOLUTION
To solve this problem, follow these steps:1. Click Start,
click Run, type regedt32.exe in the Open box, and then click
OK.
2. In Registry Editor, click HKEY_LOCAL_MACHINE, and then on
the File menu, click Load Hive.
3. Locate and then click the Drive:\Winnt\Repair\System
file.
4. Click Open, type Repair in the Key Name box, and then
click OK.
5. Minimize Registry Editor.
6. Click Start, click Run, type regedit.exe in the Open box,
and then click OK.
7. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\Repair\ControlSet001\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
8. On the File menu, click Export, type TempRepair for the
file name, and then click Save.
9. On the File menu, click Exit.
10. Maximize the first instance of Registry Editor.
11. Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\Repair
12. On the File menu, click Unload Hive, and then click Yes.
13. On the File menu, click Exit.
14. Locate the TempRepair.reg file that you saved in step 8.
15. Use Notepad to open the file.
16. Locate and change each occurrence of
Repair\ControlSet001 in the key paths of
SYSTEM\CurrentControlSet, save the file, and then close
Notepad.
17. Double-click TempRepair.reg, and then click Yes.
18. Restart your computer.


Now, all but one step seems clear enough to me, but I am
confused by

3. Locate and then click the Drive:\Winnt\Repair\System
file.

I simply have no idea what that means. What filename do they
want me to locate?

(I should add here that the parts of the article are pasted
into this post.)

Also, right now, I am at a different Win 2000 machine, and I
have looked in the Repair folder and can find nothing that
has the word system in it.

So, I would certainly welcome any help on deciphering this
situation.

Sincere thanks,

 

[Kenneth]

Howdy,

My system could not find the CD drives, and I called Dell
Tech Support. They had me modify an Upper Filters key in the
Registry, and, with that, I had my drives back.

Since doing that, I have been getting a Stop error
0x0000009f, intermittently, checked the KB, and now have a
few questions...

Hello again,

I just noticed that the article describes the error as
appearing as one attempts to shut down, or restart.

I get the error on boot...

Thanks again,

 

[Dave Patrick]

The system hive that is located in the \winnt\repair directory. If it isn't
there then someone deleted it.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Kenneth" wrote:

 

[Jim Byrd]

Hi Kenneth - Here's my "standard" post about this. Sounds like you need
FilterFixer, below.


See here: http://support.microsoft.com/default.aspx?scid=kb;[LN];270008 It
may not sound like it applies but take the steps outlined there to delete
the Upper and Lower Filters.

You can also use this reg file to handle these deletes (it takes care of
deleting some other things which can cause problems as well):
http://www.aumha.org/downloads/cdgone.zip This is
pretty much the "standard" fix for this type of issue. Backup first so that
you can recover if there are problems (there aren't usually, BTW).

It's recommended by Compaq/HP that you run FilterFixer also when this occurs
to recreate the correct entries, here:
ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe Instructions
here: ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt

 

[Kenneth]

Hi Kenneth - Here's my "standard" post about this. Sounds like you need
FilterFixer, below.

Hi Jim,

I am also having some odd hassles with the assignment of
drive letters to my four available partitions (on two
disks.)

Am I correct that the problems may well be related?

Sincere thanks,

 

[Jim Byrd]

Hi Kenneth - Hard to know without knowing the underlying event(s). Can you
reassigned them correctly and make it stick through MyCompute|right
click|Manage? If so, I'd probably attribute it to a one-off, but I would
certainly run a full set of anti-virus and anti-malware progies. See my
Blog, addy below in my Signature.

 

[Kenneth]

Hi Kenneth - Hard to know without knowing the underlying event(s). Can you
reassigned them correctly and make it stick through MyCompute|right
click|Manage? If so, I'd probably attribute it to a one-off, but I would
certainly run a full set of anti-virus and anti-malware progies. See my
Blog, addy below in my Signature.

Hi Jim,

I cannot reassign them properly...

And I do run appropriate AV AM stuff.

This is a strange one.

Thanks again,

 

[Jim Byrd]

YW, Kenneth - Sorry I wasn't of more help. Not to be defeatist, but in my
experience sometimes a Repair Install is the easiest way out if you don't
have a known good Registry backup (Erunt/Erdnt, for example) to try a
restore to a known good condition. Just a thought.

 

[Kenneth]

YW, Kenneth - Sorry I wasn't of more help. Not to be defeatist, but in my
experience sometimes a Repair Install is the easiest way out if you don't
have a known good Registry backup (Erunt/Erdnt, for example) to try a
restore to a known good condition. Just a thought.

Hmmm, that might be the way to go...

Am I correct that after booting the Win installation CD
there are two (or perhaps more) distinct methods of repair?
If so, which would you suggest?

Thanks again,

 

[Kenneth]

YW, Kenneth - Sorry I wasn't of more help. Not to be defeatist, but in my
experience sometimes a Repair Install is the easiest way out if you don't
have a known good Registry backup (Erunt/Erdnt, for example) to try a
restore to a known good condition. Just a thought.

Hi again Jim,

You had suggested an MSKB article number 270008...

I am back at the system now, and went into the reg key
specified. The article wanted me to remove the Upperfilters
and Lowerfilters values completely from a particular key.

I opened the key, and there are no entries for upperfilters
or lowerfilters at all.

Might you have any insight into that?

Very sincere thanks,

 

[Jim Byrd]

Hi Kenneth - I suspect you already removed them per what you said in your
original post. Now I'd try using the FilterFixer to restore the correct
default info as I outlined in my previous post. As for your Repair
Install - If at all possible, use a slipstreamed Win2k w/SP4 CD (nLite,
http://www.nliteos.com/ or Autostreamer,
http://www.neowin.net/forum/index.php?showtopic=223562 both work well
although I personally prefer nLite as it will also allow inclusion of
Hotfixes, etc. if you have them available) and then follow the procedure
here: http://www.windowsreinstall.com/windows2000/Repair/

 

[Kenneth]

Hi Kenneth - I suspect you already removed them per what you said in your
original post. Now I'd try using the FilterFixer to restore the correct
default info as I outlined in my previous post. As for your Repair
Install - If at all possible, use a slipstreamed Win2k w/SP4 CD (nLite,
http://www.nliteos.com/ or Autostreamer,
http://www.neowin.net/forum/index.php?showtopic=223562 both work well
although I personally prefer nLite as it will also allow inclusion of
Hotfixes, etc. if you have them available) and then follow the procedure
here: http://www.windowsreinstall.com/windows2000/Repair/

Hi Jim,

You have been most kind...

I am happy to report that the problem is resolved.

As it turned out, while all this was going on, I was dealing
with something that I did not know was related.

Today, Support folks from Acronis (True Image) asked that I
make a modification of the registry to correct a problem
that I have had for weeks. Then wanted me to add "PartMgr"
to a particular key. Apparently, at some earlier stage of my
efforts with them, we had removed, or modified it.

In any case, as I typed it in, I thought "Hmmm, 'wonder if
that might be an abbreviation for Partition Manager.

Well, you know the rest...

My drive letter names are now fine.

By the way, the particular function of True Image with which
I have had trouble still does not work <g>.

All the best, and again, sincere thanks,

 

[Jim Byrd]

YW, Kenneth - Glad you got it straightened out.