Registry fix?? MS photo editor won't print w/ WIN XP & Word 2003.

[Guest]

Subject: MS photo editor won't print w/ WIN XP & Word 2003.
Q. I like to use MS photo editor for editing and printing my digital images.
My company recently provided me with a Dell D800 laptop running WIN XP Pro
and Office 2003. Office 2003 does not come with "MS photo editor" instead it
comes with "windows picture and fax viewer" which has almost no editing
capability. I can still open MS photo editor, because I copied it over to the
new computer, and edit my digital images. But when I try to print I get the
following error "Microsoft Photo Editor has encountered a problem and needs
to close. We are sorry for the inconvenience." and must close Photo Editor
to continue. Does anyone know of a way to make Photo Editor work & print in
this environment, like via a registry change. I believe there was an earlier
such change to enable Photo Editor to work fully with Office 2000, not sure
though.
Photo Editor came with Office 97, which I still have. Perhaps I could dual
load Word 97 along with Word 2003 and choose Word 97 when I want to run Photo
Editor? I'm not sure that this would work even if I did this. The
incompatibility is maybe with WIN XP, don't know.
Any help would be appreciated.

 

[Guest]

If you just "copied" over the files for Photo Editor, it will probably not
work correctly, as registry entries and system dll's are not updated.. You
should install it from a Office 97/2000 CD. Just select photo editor from the
install list, and make sure everything else in set to not install.

 

[Guest]

Of course, how did I forget that.
I installed as you advised, from Office 97, but problem still remains. I am
thinking it's an incompatibility with WIN XP ??
What do you think ?

 

[Guest]

I have used Photo editor with XP before so I know it works. Try this
article. I know it doesn't reference what you are seeing, but I have come
across some goofy errors with Photo Editor, and removing the registry keys
described in the article have fixed most of those.
http://support.microsoft.com/default.aspx?scid=kb;en-us;241258.

 

[Guest]

Ok, I tried this. The problem persists. More info: if I click on the printer
icon instead of doing control-P, photoeditor goes to SAVE AS before giving a
print error.
I'm using photo editor 3.01