If you don't trust us it is really hard to help out.
1) The instructions on the new profile page are quite clear and written
failsafe; you can always go back to your current mail profile.
2) Use the script provided. You are only clearing a cache not actual data.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
-----
Apologies. I did not create a new mail profile, no problems with e mails.
I
might be wrong but I find it complicated sorting e mail stuff out, and I do
not feel confident altering this because I nearly always end up calling the
ISP technical line to get it sorted out again! Happy to do this if you can
reassure me this should not affect the email settings. I fear I might
create
further problems which would be bigger than the original
I have read the cache clearing info link you supplied. Please don't be
upset when I ask - how do I get to properties, in order to clear the cache?
I though it was normally in the tools drop down box - where is it? (sorry
but
I really do not have any computer knowledge)
If I clear the cache, is this likely to impact on anything else? Would I
have to reset any other stuff (in my world, what are the side effects - do
the benefits outweigh the time and effort to sort this). I can live without
the calendar, am I a lost cause??
Roady said:
Recreating a new mail profile didn't work for you?
Tried clearing the forms cache already?
http://www.howto-outlook.com/downloads/clearformscache.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
Many thanks
Did what you suggested but I do not have any problems with e mailes, all
working fine.
Don't understand what you mean by 3rd party add ins, not that I am aware
of...I think.
It was an MS help page that suggested SP3 for that error message and gave
me
the advice about the registry change. I really would not have a clue
about
versions etc. I just follow the instructions.
Moved to Outlook since Office was installed. Have used it previously as a
3
month trial. Outlook express in between.
I don't understand why this is happening and would be grateful for any
further suggestions.
Roady said:
1) There is no SP3 for Outlook 2003; they are up to SP2 level now
2) Outlook 2003 doesn't use isn't version 10 but 11
Do you have any 3rd party add-ins installed or using synch software?
Is this the first time ever you use any version of Outlook on that
computer?
Do things work in Outlook Safe Mode?
Tried it with a clean profile already? See
http://www.howto-outlook.com/faq/newprofile.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
-----
Just loaded MS Office 2003. Very whizzy calendar, keen to use it but
wont
let me make appt. Error message - "the form required to view this
message
cannot be displayed" Have been into all the previous discussions on
this.
Firstly it is suggested that I download SP3, tried to - but said
"expected
version of the product was not found" The help suggests this might be
because it is already there. I am totally up to date with all updates.
Then it is suggested that I go into the registry editor to "force form"
reload (lots of scary warnings re this). Got to microsoft folder in
registry
but the pathways "10.0\outlook" were not there, only outlook express.
So
I
chickened out of altering anything in the registry because I did not
find
exactly what they said.
Would be v. grateful for any further suggestions please
