refresh page

[Guest]

I have a friend that is trying to view a guestbook on her website and it will
not refresh for her. We deleted the temp files, did ctrl and refresh and
nothing. Last night we did a system restore and she was able to view the
page. Today, the page is back to where it was before the system restore.
Any help would be appreciated.

 

[Robert Aldwinckle]

I have a friend that is trying to view a guestbook on her website and it will
not refresh for her.

If you press Ctrl-F5 and it does not "refresh" the problem is not on
the client; the problem is on the server or along the server path,
e.g. in a caching server.

Is the URL distinct? If not a caching server may not be requesting
an update from the host server and always giving you the old version.
An intermittent nature of the problem would then be due to the "caching
server" not being just one server but many, only some of which are
keeping the wrong version of the page.

Is the page available with https protocol? If so the caching servers
would not be able to cache it.

Is the same page available if you append some query data or even
just a question mark? Again, a caching server would be less likely
to present an old version of the base page as a response to such a
request.

Etc.


Good luck

Robert Aldwinckle
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