Referenced Memory Error

[Radbird]

I recently upgraded to XP Home Edition from ME. All has
been well until yesterday. Now I cannot connect to the
internet. When I launch IE, it says no internet connection
is available. When I close IE, I get the following error
message:

iexplore.exe - Application Error The
instruction "0x77f5b2ab" referenced memory
at "0x01ff382c". The memory could not be read. Click on OK
to terminate this program.

I have a cable modem and wireless router (Netgear) and I
know it's not the problem as my laptop works fine.

Any ideas or recommendations? Thanks, Bob

 

[Frank Saunders, MS-MVP]

Open the Internet Options applet in Control Panel
Uncheck "Enable third-party browser extensions" on the Advanced tab.
You may also have to set the Home Page to about:blank

Then eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
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