Redirecting email after creating a new Outlook 2007 pst file


B

boyshanks

I have searched the forum and read several answers concerning fixing the pst
file size. But have not found the answer.

I like everyone else I have had previous versions of OL installed and in
2007 upgraded to OL 2007. I am running windows XP. I have several outlook
profiles however 1 of them has reached the 2gb limit.

I goggled and found a solution on the Microsoft website on how to create a
new pst file under the new format. I completed that successfully, however I
don't know what to do now.

Currently in account settings under the DATA FILES tab, I have two pst
files/personal folders listed --- Outlook 8 (old pst file) and New outlook 8
(new pst file I created using the MS directions.) Outlook 8 is designated at
the default. BTW Outlook 8 is the name the outlook automatically assigned
the old/original pst file. I have not changed any pst file names.

In Account Settings I changed the default to New Outlook 8 and on the OL
screen all of my folders et al jumped under the new personal folder. However
when I did a send and receive, all of the new emails continued to go under
the OLD Outlook 8 personal folder and not NEW outlook 8.

Now that I have created a new pst file as directed by MS, how do I get the
emails to go there?

Thanks in advance.
 
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B

Brian Tillman [MVP - Outlook]

I like everyone else I have had previous versions of OL installed and in
2007 upgraded to OL 2007. I am running windows XP. I have several outlook
profiles however 1 of them has reached the 2gb limit.

There is no 2GB limit in Outlook 2007 and even if there were, it's not a
profile limit, it's a Personal Folders file limit. Profiles and folders
aren't the same thing. Only if your PST (Personal Folders file) was created
with Outlook 2002 or earlier (or you deliberately chose to create an Outlook
87-2002 format PST in Outlook 2003 or 2007) will it be limited to 2GB. You're
not stating all the information.
I goggled and found a solution on the Microsoft website on how to create a
new pst file under the new format. I completed that successfully, however I
don't know what to do now.

Currently in account settings under the DATA FILES tab, I have two pst
files/personal folders listed --- Outlook 8 (old pst file) and New outlook
8
(new pst file I created using the MS directions.) Outlook 8 is designated at
the default. BTW Outlook 8 is the name the outlook automatically assigned
the old/original pst file. I have not changed any pst file names.

Huh? What's "Outlook 8"? Thetre is no such thing. Outlook 97 was "version
8" in it's Help>About, but it would suprprise me if that's what you meant.
In Account Settings I changed the default to New Outlook 8 and on the OL
screen all of my folders et al jumped under the new personal folder.
However
when I did a send and receive, all of the new emails continued to go under
the OLD Outlook 8 personal folder and not NEW outlook 8.

I have no idea what you mean by this.
 
D

Diane Poremsky [MVP]

Unless you have rules moving mail, it should go to the default inbox.

It's possible that the new outlook 2007 feature that lets you set the
delivery folder is using the old pst - go to tools, accounts - select the
acct and see if its using the old or new pst.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
B

boyshanks

Sorry Brian, I didn't mean to confuse.

After reading replies to similar issues, people discussed renaming the pst
file that outlooks creates and some responders thought that was a bad idea.

I mentioned Outlook8 because for that particular profile, the pst name that
outlook created is titled Outlook8. I have several other profiles and
outlook has named them Outlook1, Outlook 2 etc.

Sorry about that, I was trying to be helpful and provide as much information
as possible.
 
B

boyshanks

Thank Diane, but I need some clarification.

In my initial post I had already gone to the account settings (tools>
Accounts Data Files Tab) and changed the default. I have since rebooted and
the problem still exists.

Here's a question --- At Tools> Accounts Data Files Tab, it displays BOTH
filenames, new and old. Should I remove the old outlook8? Will that harm
anything?

Last question--What do you mean about rules moving mail? I had at least 5
folders in my OLD inbox, all of which have rules moving mail from the inbox
to that particular folder. When I changed the default and all of those
folders 'jumped' to the new inbox I just assumed the rules and alerts
'jumped' with them as well.

Do I need to reset these rules?

Thanks

Diane Poremsky said:
Unless you have rules moving mail, it should go to the default inbox.

It's possible that the new outlook 2007 feature that lets you set the
delivery folder is using the old pst - go to tools, accounts - select the
acct and see if its using the old or new pst.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


boyshanks said:
I have searched the forum and read several answers concerning fixing the
pst
file size. But have not found the answer.

I like everyone else I have had previous versions of OL installed and in
2007 upgraded to OL 2007. I am running windows XP. I have several
outlook
profiles however 1 of them has reached the 2gb limit.

I goggled and found a solution on the Microsoft website on how to create a
new pst file under the new format. I completed that successfully, however
I
don't know what to do now.

Currently in account settings under the DATA FILES tab, I have two pst
files/personal folders listed --- Outlook 8 (old pst file) and New
outlook 8
(new pst file I created using the MS directions.) Outlook 8 is designated
at
the default. BTW Outlook 8 is the name the outlook automatically assigned
the old/original pst file. I have not changed any pst file names.

In Account Settings I changed the default to New Outlook 8 and on the OL
screen all of my folders et al jumped under the new personal folder.
However
when I did a send and receive, all of the new emails continued to go under
the OLD Outlook 8 personal folder and not NEW outlook 8.

Now that I have created a new pst file as directed by MS, how do I get the
emails to go there?

Thanks in advance.
 
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Advertisements

B

Brian Tillman [MVP - Outlook]

In my initial post I had already gone to the account settings (tools>
Accounts Data Files Tab) and changed the default. I have since rebooted
and
the problem still exists.

Here's a question --- At Tools> Accounts Data Files Tab, it displays BOTH
filenames, new and old. Should I remove the old outlook8? Will that harm
anything?

Depends on which PST is selected as the delivery location. You won't be able
to remove the delivery location PST.
Last question--What do you mean about rules moving mail? I had at least 5
folders in my OLD inbox, all of which have rules moving mail from the inbox
to that particular folder. When I changed the default and all of those
folders 'jumped' to the new inbox I just assumed the rules and alerts
'jumped' with them as well.

I think it's likely. You may have to revisit each rule and reselect the
destination folder within the new PST.
 
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