Recurring appointments off by one hour

[FF]

Back end running Exchange 2003 SP2 on Windows Server 2003 R2 SP2
Client running WinXP Pro SP3 with Outlook 2007 SP1

So we have a user with a recurring appointment that seems to be off one hour
during daylight savings time, November thru March. Looking at his calender
the appointment time corrects itself for the summer months. I checked the
date/time settings on both the XP clock and Outlook 2007 options - calendar
options and they match exactly. Any one know why this appointment is off one
hour in the winter?

Thanks!

 

[Diane Poremsky [MVP]]

What time zone is the computer set for? Was the computer updated with the
new time zone definitions?

--
Diane Poremsky [MVP - Outlook]





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[FF]

Mountain Standard Time. I'm not sure if it has the new definitions, but it
is current with windows critical updates. I'm also assuming it wouldn't need
a new definition since MST time zone hasn't changed in.... ever?

What time zone is the computer set for? Was the computer updated with the
new time zone definitions?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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Back end running Exchange 2003 SP2 on Windows Server 2003 R2 SP2
Client running WinXP Pro SP3 with Outlook 2007 SP1

So we have a user with a recurring appointment that seems to be off one
hour
during daylight savings time, November thru March. Looking at his
calender
the appointment time corrects itself for the summer months. I checked the
date/time settings on both the XP clock and Outlook 2007 options -
calendar
options and they match exactly. Any one know why this appointment is off
one
hour in the winter?

Thanks!

 

[Brian Tillman [MVP - Outlook]]

Mountain Standard Time. I'm not sure if it has the new definitions, but
it
is current with windows critical updates. I'm also assuming it wouldn't
need
a new definition since MST time zone hasn't changed in.... ever?

Not quite "ever". All DST definitions changed in 2005 so that starting in
2007 DST begins the second Sunday of March and ends the first Sunday of
November. You might want to visit this:
http://support.microsoft.com/gp/cp_dst

 

[FF]

DST and MST are like comparing apples and oranges. Sure, they're both
fruits, but they're different. MST has not changed in Utah, ever. DST,
obviously has changed, everyone knows this. I'm just saying I'm not in AZ or
IN. Oye...

 

[Diane Poremsky [MVP]]

Are the times wrong every day between Nov and March, even if the appointment
was created in standard time? Between what exact dates are the times
correct? Did you verify the automatically adjust for DST setting is correct
for your time zone?

The DST updates adjusted the time DST started - if you accept appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[FF]

Are the times wrong every day between Nov and March, even if the appointment
was created in standard time?

Yes.

The recurring appointment is a weekly meeting, every Tuesday at 8AM -
11:30AM, configured on May 27th of 2008. The appointment shows 8AM-11:30AM
the last Tuesday of October. The first Tuesday in November the appointment
shows 7AM-10:30AM. If you open the appointment for that first Tuesday in
November (open this occurrence), it gives a brief summary box that states the
appointment parameters - Occurs every Tuesday effect 5/27/2008 from 8:00AM to
11:30 AM GMT -0600 (Standard) / GMT - 0600 (Daylight). Below the subject and
location fields it has a start time of 11/4/2008 7:00AM and an end time of
11/4/2008 10:30 AM.


Between what exact dates are the times
correct? The times are correct starting from the 2nd week of March through
the end of October.

Did you verify the automatically adjust for DST setting is correct
for your time zone? I ensured the adjust for DST was selected in both
Outlook options - calendar options and the XP clock properties. The odd
thing is that in Outlook under the appointment summary box it shows GMT -0600
when we're really GMT -0700.



The DST updates adjusted the time DST started - if you accept appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

He entered this appointment manually himself.

Are the times wrong every day between Nov and March, even if the appointment
was created in standard time? Between what exact dates are the times
correct? Did you verify the automatically adjust for DST setting is correct
for your time zone?

The DST updates adjusted the time DST started - if you accept appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

DST and MST are like comparing apples and oranges. Sure, they're both
fruits, but they're different. MST has not changed in Utah, ever. DST,
obviously has changed, everyone knows this. I'm just saying I'm not in AZ
or
IN. Oye...

 

[Diane Poremsky [MVP]]

The recurring appointment is a weekly meeting, every Tuesday at 8AM -

11:30AM, configured on May 27th of 2008. The appointment shows
8AM-11:30AM
the last Tuesday of October. The first Tuesday in November the
appointment
shows 7AM-10:30AM. If you open the appointment for that first Tuesday in
November (open this occurrence), it gives a brief summary box that states
the
appointment parameters - Occurs every Tuesday effect 5/27/2008 from 8:00AM
to
11:30 AM GMT -0600 (Standard) / GMT - 0600 (Daylight). Below the subject
and
location fields it has a start time of 11/4/2008 7:00AM and an end time of
11/4/2008 10:30 AM.


Between what exact dates are the times
correct? The times are correct starting from the 2nd week of March through
the end of October.

something is definitely screwed up with the time zone. the patch is
installed and in effect for March, possibly for Nov (ST starts the first
weekend of Nov, so it depends on the dates you checked)

The odd
thing is that in Outlook under the appointment summary box it shows
GMT -0600
when we're really GMT -0700.

This is the likely the problem but figuring out the cause might be
difficult. Did you ever run the time zone updater tool? Try that.
http://www.microsoft.com/downloads/details.aspx?familyid=E343A233-B9C8-4652-9DD8-AE0F1AF62568

if it doesn't help, try setting a new TZ, restart outlook and select the
correct one.

If all else fails, I'd probably export the TZ from the registry of a
computer where it works and import it on this one.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Are the times wrong every day between Nov and March, even if the
appointment
was created in standard time?

Yes.

The recurring appointment is a weekly meeting, every Tuesday at 8AM -
11:30AM, configured on May 27th of 2008. The appointment shows
8AM-11:30AM
the last Tuesday of October. The first Tuesday in November the
appointment
shows 7AM-10:30AM. If you open the appointment for that first Tuesday in
November (open this occurrence), it gives a brief summary box that states
the
appointment parameters - Occurs every Tuesday effect 5/27/2008 from 8:00AM
to
11:30 AM GMT -0600 (Standard) / GMT - 0600 (Daylight). Below the subject
and
location fields it has a start time of 11/4/2008 7:00AM and an end time of
11/4/2008 10:30 AM.


Between what exact dates are the times
correct? The times are correct starting from the 2nd week of March through
the end of October.

Did you verify the automatically adjust for DST setting is correct
for your time zone? I ensured the adjust for DST was selected in both
Outlook options - calendar options and the XP clock properties. The odd
thing is that in Outlook under the appointment summary box it shows
GMT -0600
when we're really GMT -0700.



The DST updates adjusted the time DST started - if you accept appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

He entered this appointment manually himself.

Are the times wrong every day between Nov and March, even if the
appointment
was created in standard time? Between what exact dates are the times
correct? Did you verify the automatically adjust for DST setting is
correct
for your time zone?

The DST updates adjusted the time DST started - if you accept
appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you
live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

DST and MST are like comparing apples and oranges. Sure, they're both
fruits, but they're different. MST has not changed in Utah, ever.
DST,
obviously has changed, everyone knows this. I'm just saying I'm not in
AZ
or
IN. Oye...

:


Mountain Standard Time. I'm not sure if it has the new definitions,
but
it
is current with windows critical updates. I'm also assuming it
wouldn't
need
a new definition since MST time zone hasn't changed in.... ever?

Not quite "ever". All DST definitions changed in 2005 so that
starting
in
2007 DST begins the second Sunday of March and ends the first Sunday
of
November. You might want to visit this:
http://support.microsoft.com/gp/cp_dst

 

[FF]

Thanks. I'll give it a shot. Something is screwy tho. Worse case I'll have
him recreate the appointment and cross my fingers.

The recurring appointment is a weekly meeting, every Tuesday at 8AM -
11:30AM, configured on May 27th of 2008. The appointment shows
8AM-11:30AM
the last Tuesday of October. The first Tuesday in November the
appointment
shows 7AM-10:30AM. If you open the appointment for that first Tuesday in
November (open this occurrence), it gives a brief summary box that states
the
appointment parameters - Occurs every Tuesday effect 5/27/2008 from 8:00AM
to
11:30 AM GMT -0600 (Standard) / GMT - 0600 (Daylight). Below the subject
and
location fields it has a start time of 11/4/2008 7:00AM and an end time of
11/4/2008 10:30 AM.


Between what exact dates are the times
correct? The times are correct starting from the 2nd week of March through
the end of October.

something is definitely screwed up with the time zone. the patch is
installed and in effect for March, possibly for Nov (ST starts the first
weekend of Nov, so it depends on the dates you checked)

The odd
thing is that in Outlook under the appointment summary box it shows
GMT -0600
when we're really GMT -0700.

This is the likely the problem but figuring out the cause might be
difficult. Did you ever run the time zone updater tool? Try that.
http://www.microsoft.com/downloads/details.aspx?familyid=E343A233-B9C8-4652-9DD8-AE0F1AF62568

if it doesn't help, try setting a new TZ, restart outlook and select the
correct one.

If all else fails, I'd probably export the TZ from the registry of a
computer where it works and import it on this one.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Are the times wrong every day between Nov and March, even if the
appointment
was created in standard time?

Yes.

The recurring appointment is a weekly meeting, every Tuesday at 8AM -
11:30AM, configured on May 27th of 2008. The appointment shows
8AM-11:30AM
the last Tuesday of October. The first Tuesday in November the
appointment
shows 7AM-10:30AM. If you open the appointment for that first Tuesday in
November (open this occurrence), it gives a brief summary box that states
the
appointment parameters - Occurs every Tuesday effect 5/27/2008 from 8:00AM
to
11:30 AM GMT -0600 (Standard) / GMT - 0600 (Daylight). Below the subject
and
location fields it has a start time of 11/4/2008 7:00AM and an end time of
11/4/2008 10:30 AM.


Between what exact dates are the times
correct? The times are correct starting from the 2nd week of March through
the end of October.

Did you verify the automatically adjust for DST setting is correct
for your time zone? I ensured the adjust for DST was selected in both
Outlook options - calendar options and the XP clock properties. The odd
thing is that in Outlook under the appointment summary box it shows
GMT -0600
when we're really GMT -0700.



The DST updates adjusted the time DST started - if you accept appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

He entered this appointment manually himself.

Are the times wrong every day between Nov and March, even if the
appointment
was created in standard time? Between what exact dates are the times
correct? Did you verify the automatically adjust for DST setting is
correct
for your time zone?

The DST updates adjusted the time DST started - if you accept
appointments
from anyone in a TZ that honors DST, had changes to their TZ, or you
live
in a TZ that had an update, you need the update installed or you'll have
issues such as this.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


DST and MST are like comparing apples and oranges. Sure, they're both
fruits, but they're different. MST has not changed in Utah, ever.
DST,
obviously has changed, everyone knows this. I'm just saying I'm not in
AZ
or
IN. Oye...

:


Mountain Standard Time. I'm not sure if it has the new definitions,
but
it
is current with windows critical updates. I'm also assuming it
wouldn't
need
a new definition since MST time zone hasn't changed in.... ever?

Not quite "ever". All DST definitions changed in 2005 so that
starting
in
2007 DST begins the second Sunday of March and ends the first Sunday
of
November. You might want to visit this:
http://support.microsoft.com/gp/cp_dst