Recording tab not visible for DVD-RW drives

[Guest]

Hi,
The system has (2) x DVD-RW drives. Both of these drives do not have the
recording tab visible under properties. (Vista Ultimate).
Is there a registry fix or workaround for this?

Thanks

 

[Rick Rogers]

Hi,

The drive may require a firmware update in order to register correctly.
Check with the drive manufacturer for the availability of one. If the drive
was preinstalled by a system manufacturer, check with them for possible
resolution.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Hi Rick,

The drives have the latest firmware and work fine under XP.

Thnx

 

[Rick Rogers]

Hi,

Try uninstalling them and removing the upper and lowerfilter entries per
this article:
http://support.microsoft.com/kb/929461

Then reboot and reinstall the drives.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Hi Roger,

Tried that, still no joy.

Cheers

Hi,

Try uninstalling them and removing the upper and lowerfilter entries per
this article:
http://support.microsoft.com/kb/929461

Then reboot and reinstall the drives.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Rick Rogers]

Hi,

Are you able to record with it?
Have you installed any 3rd party burning software?

I ask that latter question as I do have one Vista system where there is no
recording tab on the DVDRW unit that burns perfectly fine using a third
party program.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Hi Rick,

Got it sorted.

Cheers

Hi,

Are you able to record with it?
Have you installed any 3rd party burning software?

I ask that latter question as I do have one Vista system where there is no
recording tab on the DVDRW unit that burns perfectly fine using a third
party program.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Here is the fix:
Uninstall the Gigabyte SATA & RAID drivers.

Cheers

 

[Guest]

Some details:
When the SATA & RAID drivers are installed, the native Windows DVD burning
capability is disabled. ie: The recording tab found under the DVD drive
properties disappears. When the SATA & RAID drivers are uninstalled the
recording tab for the DVD-RW drives will reappear.
Configuration (2) x IDE DVD-RW drives & (1) x SATA hard drive in IDE mode.

Cheers

 

[Rick Rogers]

Hi,

Thanks for the feedback, it may help others. Glad you got it sorted.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com