Recommendation for the program!!

[Derek]

After the first scan completed, I chose to delete some of
the 'threats'. I re-ran the scan immediately thereafter
and found the same threats still existed.
I then restarted my computer in Safe Mode, ran the
antispyware program, rebooted and ran it again to check.
The threats were gone.

There should either be some messaging to tell customers
to boot into safe mode to ensure that the threats are
truly removed, *OR* the program should do like some of
the other antispyware programs on the market (AdAware SE,
Spybot Search & Destroy, etc) -- which is to force a
reboot, with the scan process running first so that it
deletes the threats before they have a chance to load.

 

[Ron Chamberlin]

Hi Derek,

Some of the threats are fairly sophisticated, and Safe Mode is certainly one
way of getting to them.
I like to run the programs from a normal mode first to get a good look at
what kind of a task I am facing.

Ron Chamberlin
MS-MVP