Recent Vista updates --> Bluescreens

[John Barnes]

Some driver updates suggest turning it off. I personally haven't had any
problems caused by leaving the A/V on in many years.

 

[Alias]

By screwing up the install, of course! Have you ever noticed how some
programs ask you if you have anything running before you install? Why
do
you think that is?

--
Alias
To email me, remove shoes

Hello Alias,
It has not so far given me any problem with installing my MicroSoft
windows updates while my virus-scan is on!!
I am running VISTA os since March 2007.

So why not you try the same? [for ofcourse MicroSoft windows updates].
snow

No thanks.

 

[Kerry Brown]

Write down the numbers and post them here. Normally Vista writes to the
event log when a BSOD happens but I think doing a System Restore may
overwrite these.

 

[Hank Arnold (MVP)]

I disable my anti virus real time scan before installing *anything*.

I'm the opposite. I *NEVER* disable real-time protection unless I can
see a significant slowdown or other problems....

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

 

[Hank Arnold (MVP)]

I am with Alias on this. Disabling your AV,Anti Spam, Anti Phising is a good idea. It will install without having the previous running but it is a very dangerous way of installing any Updates ,Hotfixes etc to the OS. The result can be and most likely will be that the install will probably get corrupted and in a way that it is not noticed until it is called on.

This is a proven fact with many posters . Want to take a look in the Windows Update and other similar groups.

This is such an urban legend. That may have been the case 10+ years ago,
but not now.

I *NEVER* disable AV and, other than slowing down an install, I've never
seen a problem....

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services

 

[Alias]

I'm the opposite. I *NEVER* disable real-time protection unless I can
see a significant slowdown or other problems....

With what I do, there's no chance that the AV will mess up the
installation. None. With what you do, there is. There is no harm to turn
off your AV auto scan while installing a program you know not to be a
virus or trojan. Now, if I had recommended disabling the firewall, you'd
have a point.

 

[wwallick]

Write down the numbers and post them here. Normally Vista writes to the
event log when a BSOD happens but I think doing a System Restore may
overwrite these.

I will IF I get back in that "mode" again.

How do I set up the event log to save such happenings?

 

[Alias]

Hi
Above you all see-"stright from the horse's mouth"

Above I see an opinion from an MVP. Opinions from MVPs are NOT "straight
from the horse's mouth".

This is an opinion from an MVP that blogs on microsoft.com:

http://www.microsoft.com/windowsxp/using/security/expert/russel_installsp2.mspx

Where it says, in part:

"As another precaution, before you install SP2, you need to disable
antivirus software you're using and close any open programs. This is
always a good idea before installing new software, but it's especially
important when you're installing a service pack. And for SP2, it's
important that you disable any antivirus software especially. Some
antivirus software can interfere with the SP2 installation. To disable
the software, follow instructions from the antivirus software provider
that you use. Check the software provider's Web site for exact steps."

NOW WITH THE VISTA DO NOT NEED TO DISABLE THE ANTI-VIRUS SCAN WHEN
INSTALLING THE MICROSOFT'S WINDOWS UPDATES.
MICROSOFT WOULD HAVE NOT PUT IN THIS AUTOMATIC UPDATES FOR THE PUNTERS
IN EVERYWALK OF LIFE TO USE, IF THEY ARE TO CAUSE VISTA IN-OPERABLE!!

No need to shout. But, hey, do what you want, it's your computer, at
least while MS gives you permission to use it anyway.

 

[MICHAEL]

* Hank Arnold (MVP):

This is such an urban legend. That may have been the case 10+ years ago, but not now.

I *NEVER* disable AV and, other than slowing down an install, I've never seen a problem....

Someone might want to mention this "urban legend" to Microsoft.

I normally do not disable NOD32 when installing software. If it is
from a trusted source and it is a large install, I might disable NOD32.

I would *always* recommend disabling and even uninstalling any
AV when upgrading your OS, like from XP to Vista. A clean install
is better, but most users do not do clean installs. So, uninstall that AV,
and other malware products. Turn them off when installing Service
Packs, too.

http://blogs.msdn.com/ie/archive/2006/10/11/ie7-installation-and-anti_2d00_malware-applications.aspx
IE7 Blog
IE7 Installation and Anti-Malware Applications
A few people have asked why we recommend temporarily disabling anti-virus or anti-spyware
applications (which I’ll refer to together as anti-malware) prior to installing IE7, so here’s
a little insight to the situation.
Along with copying IE7 files to your system, IE7’s setup writes a large number of registry
keys. A common way anti-malware applications protect your computer is by preventing writes to
certain registry keys used by IE. Any registry key write that fails during setup will cause
setup to fail and rollback changes. We work around the problem in most instances by checking
permissions at the beginning of setup, but many anti-malware programs monitor the key rather
than change permissions. Therefore, setup thinks it has access when it starts, but then fails
when it later attempts to write the key.

http://www.microsoft.com/windowsxp/using/security/expert/russel_installsp2.mspx
As another precaution, before you install SP2, you need to disable antivirus software you're
using and close any open programs. This is always a good idea before installing new software,
but it's especially important when you're installing a service pack. And for SP2, it's
important that you disable any antivirus software especially. Some antivirus software can
interfere with the SP2 installation.

http://zone.msn.com/en/support/article/support3429.htm
To resolve this issue, quit all anti-virus and firewall programs before you try to play games.
Disabling this software is a common troubleshooting step and will help you isolate the cause of
this issue.

http://support.microsoft.com/kb/322365
Turn off all antivirus software to make sure that the antivirus software does not mistake the
SUS installation as virus activity

http://support.microsoft.com/kb/284250
Turn off and/or remove anti-virus software.

I'm sure there are other links where Microsoft recommends
disabling anti-virus software.... this was a quick search.


-Michael

 

[Peter Foldes]

Hank

That is fine. You got your view and I got mine. As for mine I have seen and corrected issues arising from this. Happens mostly with the heavy integration of Security programs like Norton as an example and is affecting many people especially when downloading and installing Updates,Hotfixes and as is evident in the microsoft.public.windows.update group.

 

[Peter Foldes]

This has nothing to do with MS as much as it has to do with the heavy bloat and integration of some Anti Virus programs. Seen it numerous times when an OP is installing a SP or a critical Update.

 

[dennis@home]

With what I do, there's no chance that the AV will mess up the
installation. None. With what you do, there is. There is no harm to turn
off your AV auto scan while installing a program you know not to be a
virus or trojan. Now, if I had recommended disabling the firewall, you'd
have a point.

The firewall is irrelevant and offers little extra security anyway.
Unless you are *very* careful you could install a Trojan that disables your
AV by installing with your AV off.
Its exactly the same problem as installing software on Linux.. runs as admin
and no checking.. not the most secure way to do it.

 

[Alias]

Hi Alias,
If I'd come across as a shout, I am sorry.

However I can see what you said about XP SP-2.

Now I am referring to VISTA. Here it is different I guess.
snow

Both Vista and XP have registries. You would be advised to turn off your
AV's auto scan before installing any program whether you're running
Vista or XP.

 

[Alias]

The firewall is irrelevant and offers little extra security anyway.

Turn off your firewall and see how irrelevant it is.

Unless you are *very* careful you could install a Trojan that disables
your AV by installing with your AV off.

Had you read what I wrote, you wouldn't have made this comment. If
you're not sure about a program, save the set up to disc and then run
the AV on it to see if it's a virus or not before installing it.

Its exactly the same problem as installing software on Linux.. runs as
admin and no checking.. not the most secure way to do it.

With Linux, all one has to do is make sure the program is in the
repository. That's a very lame try at trying to change the subject, btw.

 

[Kerry Brown]

It is done automatically. There is nothing to configure. In the Start Search
box type eventvwr.msc and press Enter. Under Windows Logs look in the System
log for an error at the time of the BSOD. Another way to find the errors is
with the Reliability and Performance Monitor. Under Monitoring Tools click
on Reliability Monitor. Then click on the red X's to see what the errors
were.

 

[wwallick]

It is done automatically. There is nothing to configure. In the Start Search
box type eventvwr.msc and press Enter. Under Windows Logs look in the System
log for an error at the time of the BSOD. Another way to find the errors is
with the Reliability and Performance Monitor. Under Monitoring Tools click
on Reliability Monitor. Then click on the red X's to see what the errors
were.

Thanks for everyone's help.

What I did was uninstall two spyware programs (Ad-aware and Spybot)
and shut down everything except my firewall. The updates were
installed with no problems. Whew!

I will stick with Win Defender for now, as well as NOD32 and Zonealarm
Firewall.

WLW