Receiving faxes

[Lee]

Help I used to be able to receive faxes no prob. now all I
keep getting is 'error occured while receiving fax'. I can
still send faxes OK

 

[Guest]

Nothing as far as I know. How about some useful help?

-----Original Message-----
You're the only one that would have a clue.
What changed between "used to" and "now?"

--
Russ Valentine
[MVP-Outlook]

Help I used to be able to receive faxes no prob. now all I
keep getting is 'error occured while receiving fax'. I can
still send faxes OK

.

 

[Russ Valentine [MVP-Outlook]]

Rather difficult to provide with absolutely no troubleshooting information.
If you're asking if there is a known issue wherein Windows XP Fax suddenly
stops receiving for no known reason, the answer is no.
At the very least, state what happens when you receive a fax and under what
circumstances, precise error messages, what appears in Event Viewer, and
whether your fax modem is on the Windows HAL list.
--
Russ Valentine
[MVP-Outlook]

Nothing as far as I know. How about some useful help?

-----Original Message-----
You're the only one that would have a clue.
What changed between "used to" and "now?"

--
Russ Valentine
[MVP-Outlook]

Help I used to be able to receive faxes no prob. now all I
keep getting is 'error occured while receiving fax'. I can
still send faxes OK

.

 

[Guest]

I have just installed my fax wizard. I have sent one successful fax (to my work's number), and I believe another to a French number and I think they are trying to reply however every time I go to receive I too get the message "An error occurred while receiving the fax". I've check the settings via help over and over again but I can't pinpoint via help why? Can someone please help??

----- Russ Valentine [MVP-Outlook] wrote: ----

Rather difficult to provide with absolutely no troubleshooting information
If you're asking if there is a known issue wherein Windows XP Fax suddenl
stops receiving for no known reason, the answer is no
At the very least, state what happens when you receive a fax and under wha
circumstances, precise error messages, what appears in Event Viewer, an
whether your fax modem is on the Windows HAL list
--
Russ Valentin
[MVP-Outlook

Nothing as far as I know. How about some useful help

-----Original Message----

You're the only one that would have a clue
What changed between "used to" and "now?

--

Russ Valentin
[MVP-Outlook

Help I used to be able to receive faxes no prob. no all
keep getting is 'error occured while receiving fax'. ca
still send faxes O