Receives as Plain Text

  • Thread starter Thread starter shruti.v.shah
  • Start date Start date
S

shruti.v.shah

If I send a message to myself in HTML, it comes in as Plain Text. What
could be possible solutions to this? My sent copy is in HTML.
 
Check your settings in Tools, Options, Email Options to make sure it is not
set to Read all mail in Plain Text.
 
Thanks, but that wasn't it. Messages from certain people do come
through in HTML, so I don't know if this is just being buggy or what
 
If I send a message to myself in HTML, it comes in as Plain Text. What
could be possible solutions to this? My sent copy is in HTML.
Click to expand...

Are you using a COntact record for yourself? If so, open that COntact
record and double-click the E-Mail address. Check the "Internet Format"
drop-down at the bottom, if one appears.
 
ShrutiS said:
Yeah, there's no HTML option there, but I have Rich Text selected.
Click to expand...

If you're trying to send an HTML message to yourself but you have Rich Text
selected in the Internet Format drop-down in your Contact record, that Rich
Text setting will override the HTML formatting. Change the drop-down to
"Let Outlook decide" and try again.
 
Ah ha! Thank you!
Does that mean it worked?
Click to expand...

I can't speak for the originator of this discussion, but I ran into the same
problem, found these messages, made the change you suggested, and it solved
my problem.

Thank you!
 
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