Rebuild pst? Exchange test damaged?

[kiln]

I'm using Outlook 2002. I made a test connection to an exhange email
account, and then deleted that, because I'm not usually connected to
that server. However before I deleted that email acct, the first time I
opened outlook after disconnecting from the server, I got a message like
"Can't connect to exchange server" or something like that. Deleted the
exachange based email acct. But now, I have two "regular" (external pop
ISP) eamil accts that are "dead"; ie in the send recieve setup dialog
they have red x's on them and all options are greyed. Plus in the lower
right hand corner of the outlook main window, there is a network
connection icon with a red x on it too. I'm not sure that these failures
are due to the experment with Exchange but they might. Also, in the
email account dialog, neither of these two accts will make a test
connection to the pop server, failing only on "log on to incoming mail
server". But there are several other email accts that do use those pop
servers, the passwords are ok, etc.

I tested and a new pst will get email for those two pop accts. I was
advised to rebuild the pst but that would really take some time, is
there an alternate?

 

[Lanwench [MVP - Exchange]]

I'm using Outlook 2002. I made a test connection to an exhange email
account, and then deleted that, because I'm not usually connected to
that server. However before I deleted that email acct, the first time
I opened outlook after disconnecting from the server, I got a message
like "Can't connect to exchange server" or something like that.
Deleted the exachange based email acct. But now, I have two "regular"
(external pop ISP) eamil accts that are "dead"; ie in the send
recieve setup dialog they have red x's on them and all options are
greyed. Plus in the lower right hand corner of the outlook main
window, there is a network connection icon with a red x on it too.
I'm not sure that these failures are due to the experment with
Exchange but they might. Also, in the email account dialog, neither
of these two accts will make a test connection to the pop server,
failing only on "log on to incoming mail server". But there are
several other email accts that do use those pop servers, the
passwords are ok, etc.

I tested and a new pst will get email for those two pop accts. I was
advised to rebuild the pst but that would really take some time, is
there an alternate?

Recreate your mail profile, not your PST file. That shouldn't take long at
all.

 

[kiln]

That would mean all the email accts right, all setting for retreival
etc? That would take some time with 15 email accts. I'd hope for an
alternate; how could my outlook get so messed up so easily?

 

[Lanwench [MVP - Exchange]]

That would mean all the email accts right, all setting for retreival
etc? That would take some time with 15 email accts. I'd hope for an
alternate; how could my outlook get so messed up so easily?

No idea, so I'd bypass it and just create a new one rather than wasting time
trying to troubleshoot it - but boy, 15 email accounts is a lot. I like to
keep things simple!