Steve
Norton is a resource hog so if you have inadequate memory and CPU capacity
it exposes the limitation. Which version of Norton do you have?
What is the CPU and how much RAM does your computer have? Right click on
the My Computer icon on your Desktop and select Properties to get this
information.
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?
Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty
your Recycle Bin and Remove Temporary Internet Files. Also select Start, All
Programs, accessories, System Tools, Disk CleanUp, More Options, System
Restore and remove all but the latest System Restore point. Run Disk
Defragmenter.
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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