Reboot cable modem several times weekly?

[Steve Marshall]

I have a (Comcast rental) Terayon TJ715 Cable Modem and several times a
week, I get "could not connect" applets pop up when I first boot or
restart my computer.

Unplugging/plugging the power cable and the RJ45 cable for 5 seconds
solves the problem but why is this happening?

Thanks.

Steve

 

[Ted Zieglar]

Most likely spyware or a trojan trying to phone home.

Pest Scan, by Pest Patrol
http://www.pestpatrol.com/Products/PestScan.asp

Online Virus and Security Check
http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym

Protect Your PC
www.microsoft.com/protect

 

[Guest]

I was getting that with my cable modem as well but never figured out what was
happening. The cable service was so bad that I switched to DSL and it
stopped. It may be related to the cable modem disconnecting from the cable
network due to idle time. I know that the DSL modem allows you to configure
it to always stay connected.

 

[Steve Marshall]

Most likely spyware or a trojan trying to phone home.

Pest Scan, by Pest Patrol
http://www.pestpatrol.com/Products/PestScan.asp

Online Virus and Security Check
http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym

Protect Your PC
www.microsoft.com/protect

Ted,

Thanks for the links - pest patrol found a few but they were all known
programs that I want, Symantec, Kodak, Altavista, etc.

Steve

 

[Ted Zieglar]

A cable connection does not disconnect due to idle time.