ReadIris Pro 11

[Guest]

I've been unsuccessful in getting Readiris Pro 11 to save in wndows 2007
format. I contacted Readiris about this issue and received the following:]

"Hello,
Thank you for contacting I.R.I.S. Support.
You have to change the extension format on readiris to Word ML
Best Regards,
Thank you for choosing IRIS."

Does anyone know what this means (i.e. ML) and how I might do what they
suggest?

 

[JoAnn Paules]

Did you ask them that question? I'm not being smart but it's their product.
You asked them for help and you didn't understand the response. They need to
clarify it.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Guest]

Thanks for responding JoAnn - I have asked them but their support services
are extremely poor compared to Microsofts and I have yet to get a response.

Did you ask them that question? I'm not being smart but it's their product.
You asked them for help and you didn't understand the response. They need to
clarify it.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I've been unsuccessful in getting Readiris Pro 11 to save in wndows 2007
format. I contacted Readiris about this issue and received the
following:]

"Hello,
Thank you for contacting I.R.I.S. Support.
You have to change the extension format on readiris to Word ML
Best Regards,
Thank you for choosing IRIS."

Does anyone know what this means (i.e. ML) and how I might do what they
suggest?

 

[Opinicus]

I've been unsuccessful in getting Readiris Pro 11 to save in wndows 2007
format. I contacted Readiris about this issue and received the
following:]
"Hello,
Thank you for contacting I.R.I.S. Support.
You have to change the extension format on readiris to Word ML
Best Regards,
Thank you for choosing IRIS."
Does anyone know what this means (i.e. ML) and how I might do what they
suggest?

See if there's anything useful here:
http://www.google.com/search?hl=en&q="Word+ML"

(Google is your friend.)