read receipt button is greyed out

[steveola]

I would like to be able to toggle on and off the "read receipts" for more and
less important outgoing messages. Clicking five menus deep to get to check
mark for the global setting is a PITA. There is a "Read" button on my
version of outlook '97 (came with an office '97 package,) but it is greyed
out.

I am using "word" as my e-Mail editor. XP machine. thanks in advance and
sorry I can't really be of much help to others.

Steve

 

[Vince Averello [MVP-Outlook]]

Not sure if you can make it any easier in OL97. It's gotten a bit better in
the five versions since then, though.

 

[steveola]

Sorry, my bad, '97 is on my laptop, my desktop is '03.

There is a button up top, but it is greyed out.

Steve
http://stevejamison.homestead.com

 

[Diane Poremsky {MVP}]

so what is the problem? that the button is not live? Is it live in 97 but
not 2003? Is it live if you don't use word as the editor? (It's a horrible
editor in Office 97).









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[steveola]

so what is the problem? that the button is not live?

Correct, I am using 2003, the button labeled "Read" in the standard tool bar
is grey. There is no command in to add it to the tool bar, or remove it. If
I disable Word 2003 as the e-Mail editor I get a button that lets me get to a
check box for delivery options.

It just doesn't seem like it should be this difficult. The Help files don't
really help in this matter (or most others really, I always wind up searching
the 'net for what I need.)