Re-Zone Alarm-blackmail-update

[antioch]

Hello to All
For those who may be interested after my complaint to ZA.
I have had a reply and have pasted it here.
I wonder if their 'second level support staff' will be any wiser than the
level that sent out the email warning!!!!!!!!!!!!!!
Rgds
Antioch
---------------------------------------------------------------------------------------------------------------
Hello Antioch,
Thank you for contacting Zone Labs Technical Support.

I understand that you have some concerns about a marketing email we
sent out recently. I apologize for any inconvenience that this issue may be
causing you.

I will pass your concerns on to our second level support staff for further
review. Thank you for bringing this to our attention.

If my answer did not resolve your issue, or you would like further
assistance on this issue, please reply to this email. By replying and
leaving
the subject line intact, your response will come directly to me. If you have
a separate issue you would like assistance with, please submit a new
request using the website at http://www.zonelabs.com/tsform .

Thank you for choosing Zone Labs Security!

Kelly
Technical Support
Zone Labs
A Check Point Company

 

[Doug Kanter]

Obviously, that person's not responsible for the creation of the offending
"feature".