Re-installing Windows XP Home Edition SP2

[Guest]

Not sure if this is the place to post this, but here's my question:

My daughter is having a few problems with factory installed Windows XP SP2
on her laptop which include things not installing (iTunes, Automatic Updates)
Also, Disk Defragmenter will not run, and who knows what else isn't working?
We didn't get a CD to re-install Windows so, should I just go out and buy it
and re-install the whole thing?

 

[Nepatsfan]

(e-mail address removed),

Not sure if this is the place to post this, but here's my
question:

My daughter is having a few problems with factory installed
Windows XP SP2 on her laptop which include things not
installing (iTunes, Automatic Updates) Also, Disk
Defragmenter will not run, and who knows what else isn't
working? We didn't get a CD to re-install Windows so, should
I just go out and buy it and re-install the whole thing?

Check the manual that came with her laptop. If you didn't get a
manual, go to the laptop manufacturer's support site and look
for a copy you can download. Look in the manual for any
information about reinstalling XP.

If XP was preinstalled and you didn't get an installation or
recovery CD then there's probably a hidden partition on the
hard drive which contains the files needed to restore the
operating system. This process wipes out your current XP
installation and replaces it with a fresh copy. Because of
this, you need to backup any important files before starting
the restoration procedure.

If you have any questions, post back with a make and model
number of the laptop.

Good luck

Nepatsfan