RE-installing Philips DVD8601 drivers

[jcage]

I had a crash on my computer and as a consequence, lost some stuff.
As I rebuilt the registry to get back to where I was, I've been
plagued with my Philips DVD drive (pretty much everything is back to
normal but that - just recently solved a printer issue that had been
plaguing me).

It's a Dell 8400 Dimension with Windows XPpro SP2 on it. When it
boots up, it inquires about the new hardware it's found and I
generally click 'cancel' (since trying to follow it through gets me
nowhere). My 'device manager' shows the drive by name and 'my
computer' shows the drive. I can put a CD in it and read the CD but I
can't use it to burn anything to. Unless I want to burn files or
music to it, it works fine for reading purposes. When I click 'add
new hardware', I can get the same message up as when I boot (found new
hardware). I've tried uninstalling the drive through device manager
and when I reboot - it's more of the same (it shows in My Computer,
shows okay in Device Manager, I can read the files on a CD, etc).

From what I understand, the Windows XP 'system files' are supposed to
allow this drive to 'install' yet, that doesn't seem to be the case.
I went to the DELL website and all they have to offer is firmware
updates versus an actual drive driver. I'm inclined to believe it's a
similar thing to my printer issue where I'm missing some file that
won't allow it to install but am not sure so thought I'd run it by
folks on these groups to see if anyone else may have encountered the
issue.

Thanks for any help,

John

 

[Raoul Watson]

I had a crash on my computer and as a consequence, lost some stuff.
As I rebuilt the registry to get back to where I was, I've been
plagued with my Philips DVD drive (pretty much everything is back to
normal but that - just recently solved a printer issue that had been
plaguing me).

It's a Dell 8400 Dimension with Windows XPpro SP2 on it. When it
boots up, it inquires about the new hardware it's found and I
generally click 'cancel' (since trying to follow it through gets me
nowhere). My 'device manager' shows the drive by name and 'my
computer' shows the drive. I can put a CD in it and read the CD but I
can't use it to burn anything to. Unless I want to burn files or
music to it, it works fine for reading purposes. When I click 'add
new hardware', I can get the same message up as when I boot (found new
hardware). I've tried uninstalling the drive through device manager
and when I reboot - it's more of the same (it shows in My Computer,
shows okay in Device Manager, I can read the files on a CD, etc).

From what I understand, the Windows XP 'system files' are supposed to
allow this drive to 'install' yet, that doesn't seem to be the case.
I went to the DELL website and all they have to offer is firmware
updates versus an actual drive driver. I'm inclined to believe it's a
similar thing to my printer issue where I'm missing some file that
won't allow it to install but am not sure so thought I'd run it by
folks on these groups to see if anyone else may have encountered the
issue.

Thanks for any help,

John

If that DVD drive came with your system, simply go to
http://support.dell.com and locate your PC by entering the tag number.
Then select XP and find the driver for the DVD drive. Simply install the
software and restart.

If you add the DVD drive yourself, you will have to find the driver for it.

Good rule of thumb to remember when devices don't work. Get the latest
driver from the manufacturer.

 

[Donald Anadell]

I had a crash on my computer and as a consequence, lost some stuff.
As I rebuilt the registry to get back to where I was, I've been
plagued with my Philips DVD drive (pretty much everything is back to
normal but that - just recently solved a printer issue that had been
plaguing me).

It's a Dell 8400 Dimension with Windows XPpro SP2 on it. When it
boots up, it inquires about the new hardware it's found and I
generally click 'cancel' (since trying to follow it through gets me
nowhere). My 'device manager' shows the drive by name and 'my
computer' shows the drive. I can put a CD in it and read the CD but I
can't use it to burn anything to. Unless I want to burn files or
music to it, it works fine for reading purposes. When I click 'add
new hardware', I can get the same message up as when I boot (found new
hardware). I've tried uninstalling the drive through device manager
and when I reboot - it's more of the same (it shows in My Computer,
shows okay in Device Manager, I can read the files on a CD, etc).

From what I understand, the Windows XP 'system files' are supposed to
allow this drive to 'install' yet, that doesn't seem to be the case.
I went to the DELL website and all they have to offer is firmware
updates versus an actual drive driver. I'm inclined to believe it's a
similar thing to my printer issue where I'm missing some file that
won't allow it to install but am not sure so thought I'd run it by
folks on these groups to see if anyone else may have encountered the
issue.

Thanks for any help,

Have you looked here for a similar problem:

http://en.community.dell.com/search/SearchResults.aspx?q=8400+DVD+8601&ctypes=forum

If not, why not ask your question in the Dell Community.

http://support.dell.com/support/dow...&osl=en&catid=&impid&SystemID=DIM_PNT_P4_8400

Good luck,

Donald Anadell

 

[smlunatick]

I had a crash on my computer and as a consequence, lost some stuff.
As I rebuilt the registry to get back to where I was, I've been
plagued with my Philips DVD drive (pretty much everything is back to
normal but that - just recently solved a printer issue that had been
plaguing me).

It's a Dell 8400 Dimension with Windows XPpro SP2 on it.  When it
boots up, it inquires about the new hardware it's found and I
generally click 'cancel' (since trying to follow it through gets me
nowhere).  My 'device manager' shows the drive by name and 'my
computer' shows the drive.  I can put a CD in it and read the CD but I
can't use it to burn anything to.  Unless I want to burn files or
music to it, it works fine for reading purposes.  When I click 'add
new hardware', I can get the same message up as when I boot (found new
hardware).  I've tried uninstalling the drive through device manager
and when I reboot - it's more of the same (it shows in My Computer,
shows okay in Device Manager, I can read the files on a CD, etc).

From what I understand, the Windows XP  'system files' are supposed to
allow this drive to 'install' yet, that doesn't seem to be the case.
I went to the DELL website and all they have to offer is firmware
updates versus an actual drive driver.  I'm inclined to believe it's a
similar thing to my printer issue where I'm missing some file that
won't allow it to install but am not sure so thought I'd run it by
folks on these groups to see if anyone else may have encountered the
issue.

Thanks for any help,

John

Please note that Windows XP SP2 will not burn to most DVD medias,
beside the limited supported DVD-RAM.

To have a correct CD / DVD writing drive to work, you will need to
correctly install the system drivers such as motherboard chipset
drivers and IDE UltraDMA drivers for IDE / ATAPI / PATA burning drives.

 

[relic]

I had a crash on my computer and as a consequence, lost some stuff.
As I rebuilt the registry to get back to where I was, I've been
plagued with my Philips DVD drive (pretty much everything is back to
normal but that - just recently solved a printer issue that had been
plaguing me).

It's a Dell 8400 Dimension with Windows XPpro SP2 on it. When it
boots up, it inquires about the new hardware it's found and I
generally click 'cancel' (since trying to follow it through gets me
nowhere). My 'device manager' shows the drive by name and 'my
computer' shows the drive. I can put a CD in it and read the CD but I
can't use it to burn anything to. Unless I want to burn files or
music to it, it works fine for reading purposes. When I click 'add
new hardware', I can get the same message up as when I boot (found new
hardware). I've tried uninstalling the drive through device manager
and when I reboot - it's more of the same (it shows in My Computer,
shows okay in Device Manager, I can read the files on a CD, etc).

From what I understand, the Windows XP 'system files' are supposed to
allow this drive to 'install' yet, that doesn't seem to be the case.
I went to the DELL website and all they have to offer is firmware
updates versus an actual drive driver. I'm inclined to believe it's a
similar thing to my printer issue where I'm missing some file that
won't allow it to install but am not sure so thought I'd run it by
folks on these groups to see if anyone else may have encountered the
issue.

It's simple. In Device Manager, delete/remove the IDE Channel the drive is
connected to (or the SATA controller) and reboot. Windows will re-install
all the correct drivers...you don't need any "Philips Drivers" in XP or
later Windows.

 

[Jack]

If that DVD drive came with your system, simply go to
http://support.dell.com and locate your PC by entering the tag number.
Then select XP and find the driver for the DVD drive. Simply install the
software and restart.

If you add the DVD drive yourself, you will have to find the driver for
it.

Good rule of thumb to remember when devices don't work. Get the latest
driver from the manufacturer.

That's a Windows 98 solution. Windows XP has all the drivers you need.

 

[Jack]

Please note that Windows XP SP2 will not burn to most DVD medias,
beside the limited supported DVD-RAM.

*BLINK*

I call bullshite!

 

[Raoul Watson]

That's a Windows 98 solution. Windows XP has all the drivers you need.

I am glad you are here to tell us this.. If that was true then all the
sites listing drivers are wasting their time. For example, Dell support
for Dell Optiplex 960 has 28 download for XP drivers related to DVD
drivers and firmware updates. Perhaps you should visit some support
sites before contributing useless information.

 

[Jack]

I am glad you are here to tell us this.. If that was true then all the
sites listing drivers are wasting their time. For example, Dell support
for Dell Optiplex 960 has 28 download for XP drivers related to DVD
drivers and firmware updates. Perhaps you should visit some support sites
before contributing useless information.

Just what DVD Drive _needs_ a driver that isn't included in Windows XP and
later?

Note that the OP is "RE-installing" his drive. It must have been working
somehow before.

If you re-read Dell's support on DVD Drives, it only mentions System BIOS or
DVD Firmware; nothing about DVD Drivers is there for Windows XP.

You fall into this category of imbeciles: "I don't know the answer, but I'll
reply anyway."

 

[chrisv]

Just what DVD Drive _needs_ a driver that isn't included in Windows XP and
later?

Note that the OP is "RE-installing" his drive. It must have been working
somehow before.

If you re-read Dell's support on DVD Drives, it only mentions System BIOS
or DVD Firmware; nothing about DVD Drivers is there for Windows XP.

You fall into this category of imbeciles: "I don't know the answer, but
I'll reply anyway."

Add: "Then I'll prove I know nothing with an inane response."

 

[relic]

Add: "Then I'll prove I know nothing with an inane response."

This thread has become amusing. It's true that DVD drivers aren't needed.

 

[Raoul Watson]

Just what DVD Drive _needs_ a driver that isn't included in Windows XP
and later?

Note that the OP is "RE-installing" his drive. It must have been working
somehow before.

If you re-read Dell's support on DVD Drives, it only mentions System
BIOS or DVD Firmware; nothing about DVD Drivers is there for Windows XP.

You fall into this category of imbeciles: "I don't know the answer, but
I'll reply anyway."

LOL.. and you are a prime example of the Dunning-Kruger Effect which,
among other things and in (over)simplified form, describes people who
are too stupid to know that they're stupid or obnoxious... don't bother
with a comeback, I won't see it.. *plonk*

 

[chrisv]

LOL.. and you are a prime example of the Dunning-Kruger Effect which,
among other things and in (over)simplified form, describes people who are
too stupid to know that they're stupid or obnoxious... don't bother with a
comeback, I won't see it.. *plonk*

Loser. Lost the argument and now uses the "plonk, I win" way out.

 

[jcage]

Hi Relic,

Not sure what you mean by "delete/remove the IDE Channel the drive is
conect to". I've tried deleting the DVD drive from device manager and
rebooted. What do you mean by the "IDE Channel" ?

thanks,
John

 

[Peter]

Hi Relic,

Not sure what you mean by "delete/remove the IDE Channel the drive is
conect to". I've tried deleting the DVD drive from device manager and
rebooted. What do you mean by the "IDE Channel" ?

thanks,
John

I would think Relic is referring to the IDE ATA/ATAPI controllers. You
do see that in your list don't you? There you will find the primary and
secondary IDE channels listed. Hopefully your DVD is connected through
the secondary IDE so try removing only the secondary IDE first to see if
that fixes it.

Don't forget to reboot. ;-)