Re-Install Help and Support?

  • Thread starter Thread starter HMT
  • Start date Start date
H

HMT

Is there a way to re-install Help and Support in XP Home
Edition - just that part of XP? I'm not able to use all
the features in mine due to some corruption in registry
and/or files related to Help and Support.
 
To reinstall Help and Support: Go to
C:\Windows\inf\pchealth.inf. Right click and choose
install. Have your CD handy.

Note: The folder is hidden by default. Go to Start/Run
and type in: control folders. View: Show hidden files and
folders and uncheck Hide extensions for known file types

If it doesn't help go to Start/Run and type in: helpctr -
regserver
 
Hi,

I understand that you wish to Reinstall Help and Support
in Windows XP. Please perform the following steps to
reinstall Help and Support Center:

Step I: End the Help and Support services if they run in
the background.

1. Click Start, click Run and type "taskmgr"(without
quotes). Click OK.
This opens Task Manager.

2. Click the Process tab. Stop all of the following
processing if running:

helpsvc.exe
helphost.exe
helpctr.exe

Step II: Reinstall Help and Support:

1. Click Start, click Run and type "cmd" (without quotes).
Click OK. This
opens Command Prompt.

2. In Command Prompt, type the following command lines:
(Press Enter after
each
line.)

net stop helpsvc

cd /d %windir%\pchealth\helpctr

rd packagestore /s /q

rd installedskus /s /q

cd binaries

start /w helpsvc /svchost netsvcs /regserver /install

start /w helpsvc /register

Note: The "start /w helpsvc /svchost
netsvcs /regserver /install?command
line
reinstalls Help and Support, which may take several
minutes.

If above steps does not resolve this issue, please perform
the following
steps to repair IE:

1. Press Start and choose Run.
2. Type in cmd.exe and press OK.
3. In the command line, type the following command:
(Please note the Space
and Caps Lock.)

rundll32.exe setupapi, InstallHinfSection DefaultInstall
132
c:\windows\inf\ie.inf

4. Insert the Windows XP CD-ROM when you are prompted.

Regards,

Rajesh Govindan
 

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