R
Richard
Hi Harold,
I have included some excerpts below from some of your previous messages,
going back a couple of years, that possibly have some clues related to your
current Excessive Hard Drive activity problem. Apparently you have had to
resort to reinstalling the Operating System (OS) on more than one occasion,
and have had Service Pack 3 (SP3) install misfires, and continue to have
various problems. But first, I noticed in one of the replies to you, quotes
from one of your messages that did not appear here, so there is possibly a
problem with your newsfeed. In your message headers, I noticed this:
You are located in Tennessee, but your messages appear to be routed through
Germany. You might have more reliable results connecting directly to the
FREE msnews.microsoft.com newsfeed. You may need to check Internet Options,
Programs (tab) to see if your newsreader is properly selected, and then
click this next line, or paste it into the address bar of Internet Explorer:
Next, because of the complexity of your system, we need a more complete
picture of how your system is configured, in order to provide better
informed advice. At one point in the past, you described your system as
having two 400Gig hard drives, but in this thread, a 400GB drive with C and
D partitions, and the other drive, (or K partition only?) that has 300GB
with about 50GB of files.
Combining info from several past messages, the following appears to be your
current configuration, and feel free to make correction/additions:
In one of your messages, I noticed "Weather.exe" in an error report.
Do you have weather station hardware linked to your computer?
Another thing you could do to help us understand your configuration:
How to Access System Information
click Start, click Run, type or paste next line, and press Enter:
msinfo32
(or Start> [all]Programs> Accessories> System Tools> System Information)
click System Summary in left pane
press ctrl+A keys (to Select All), press ctrl+C keys (to Copy)
Start a message reply here, and paste that into the message.
(Delete the System name and User name lines for privacy if you like.)
in msinfo32 again, in the left pane,
click +Components (expand the tree), click +Storage (expand the tree)
click Drives, press ctrl+A, ctrl+C, and paste that into the message.
in msinfo32 again, below Drives, click Disks, press ctrl+A, ctrl+C
and paste that into the same message also.
further down in msinfo, click Problem Devices.
if any listed, press ctrl+A, ctrl+C and paste into message
(Thanks.
Now, back to the current thread:
Elsewhere you referred to a system drive and a "recovery" drive. By "system
restore" do you mean your System Restore "Points" information is stored
there, or is the D drive the original computer's Recovery partition?
Was that 1st defrag done with Norton Speed Disk or Windows defrag?
There could be a common underlying problem, or that is separate.
The first thing to keep in mind about defragmentation is that fragmented
files that are NOT being accessed have little or no effect on anything.
It's common for a pagefile to have 1 fragment. You can get somewhat better
defrag results if you start in Safe Mode and use Windows Disk Defragmenter.
A web search on Norton Speeddisk Problems turned up a lot of reports of
problems with the peculiar way Norton, not only defrags, but apparently
rearranges files; and I saw some reports where fragmentation after using
Norton was greater, even as reported by the Norton utility.
In an old October 2007 thread, I found where a man had noticed that his
drive was constantly being accessed, even though he had not transferred any
files, and he said: "It's then that I thought maybe Diskeeper was for some
reason accessing this drive. I opened Diskeeper and saw that Automatic
Defragmentation was enabled. I disabled this and haven't had any problems
with my drive since." It may be that Speeddisk has a similar feature.
Duh. (If it's "out there" and not IN your computer, why worry?
I've heard reports of viruses that supposedly destroy drives by putting them
in some kind of endless access loop. I would suppose there could be over
heating problems in such a case that might mess up the electronics.
Yesterday, while doing a FULL Malwarebytes scan on another computer here,
the computer fan switched to high speed for nearly 15 seconds.
Besides the anti-spyware scans that you have done, if you haven't done so
yet, download and run the free (Home edition) Avast! antivirus program, and
update Avast, then disconnect from the internet, disable your current AV and
its firewall, enable Windows firewall, (and if you have Windows Defender,
you can leave it enabled,) and run a full scan. Be sure to check your D
partition with all anti malware programs before you rely upon it to
reinstall the OS. (Although more than one antispyware program can in some
cases be run at the same time, it is best to run only one antivirus program
and have one firewall active at a time. Router firewalls excepted.) Do not
connect to the internet without a firewall and antivirus program active.
FREE Home Edition Avast! antivirus - anti-spyware protection
http://www.avast.com/eng/avast-free-home-antivirus-antispyware.html
By the way, a lot of people have suggested you download and use various
diagnostic tools and utilities. I would suggest that you keep a copy of the
installation software, but uninstall any that you do not currently need.
Possibly, but probably not. There might be a more up to date disk
driver available on the drive manufacturer's web site.
(Someone else already mentioned that Norton is a "resource hog"...
Compare that with my XP-Pro-SP3, 3Ghz Pentium 4, 1GB-RAM computer:
Currently I have 7293 Handles, 352 Threads, 29 processes. My pagefile usage
(Commit Charge) is 240M / 2444M (about 10% - The highest I have ever seen is
21%). On my taskbar I currently have one folder open, 2 applications, this
message draft, and Task Manager. Every 66 seconds, there is an 18% spike for
about 4 seconds on the CPU Usage graph when sqlservr.exe does whatever it
does - otherwise both graphs are pretty much flat lined.
Which tells you the disk activity is not related to memory usage, and
therefore not a pagefile problem. Besides the aforementioned possibility of
Automatic defrag, Twayne mentioned the possibility of file Indexing or
anti-virus scan during idle times. I can't see how any of those would cause
delayed mouse clicks or program start and close delay. USB keyboard? USB
mouse? Wireless mouse with old battery? Keep in mind that most modern
antivirus programs have the ability to check ZIP archive files, (I think,)
by uncompressing files to a temporary folder to check them, and then of
course, deleting the temporary files. If that is the case, I would think
that there would be both excessive drive activity, and a lot of file
fragmentation. Do you use Compressed (ZIP) Folders for active files?
(Since the Windows Search includes text search within files, I'm wondering
if the Indexing service that runs in the background might also access zip
files to build a keyword index? Microsoft Office document indexing?)
I have no experience with dual core processors, but in (Alt+Ctrl+Del) Task
Manager, when the Performance tab is active, the View menu has an additional
"CPU History" item with "One Graph Per CPU" toggle, which has no observable
effect on my single processor system. Let us know if it works for you.
Also, besides studying Processes in Task Manager, you can access more
comprehensive information in msinfo32 System Information. Maximize the
window, and click + Software Environment (expand tree), click Running Tasks.
The total number of columns is too wide to fit into the 76 character line
length limit in these Usenet newsgroups, but you can ctrl+A, ctrl+C that
info and paste into Notepad, or Wordpad, or MS Word. You might want to
ctrl+A, ctrl+C, capture (and paste) info while you are not getting disk
chatter, and then when you get abnormal disk activity, on the msinfo menu
bar, click View> Refresh, and ctrl+A, ctrl+C capture/paste and compare with
the previous info. When you click on the column headers to arrange the info
various ways, you need to click View> Refresh, for it to update the order.
The next item in the left pane tree after Running Tasks is Loaded Modules,
which also has a LOT of useful (and somewhat mysterious) information. Click
HELP on the menu bar, and read all the topics related to the System
Information. (Things were simpler back in the Atari computer days.
If you have not done so already, you ought to run a full Error Checking
(CHKDSK) surface scan of the hard drive. In Command Prompt, type:
"CHKDSK /R C:" (without quotes) and press Enter key. Answer yes to run on
restart, and reboot the computer. When the scan completes it will probably
restart. (Avoid running CHKDSK when there is possibility of storm induced
power outage, or brownouts at the time people arrive home from work and all
switch their air conditioners to maximum.) Remember that if you get screen
messages during startup, you can press PAUSE/BREAK key to pause, so you can
write down the complete message, including error codes, and press CTRL+PAUSE
to resume. Another thing you should probably do right now is, hold your
WinLogo key and press Pause, for System Properties, and click Advanced
(tab), and in Startup and Recovery, click Settings, and UN-check
Automatically restart.
(Pause works in [DOS] Command Prompt also, but press Enter to resume.)
That is all I can think of concerning your current problem(s). Here are some
excerpts from previous problems in older threads, mainly SP3 issues, which
may shed some light on these matters:
25 Jan 2008 - by Harold Climer:
15 May 2008 - by Harold A Climer
30 May 2008 - by "Harold A Climer"
It is best to format (erase partition) and clean install Windows.
Any program installed on another drive needs to be reinstalled.
(Back up all your data from the Master drive to be safe.)
4 Aug 2008 - by Harold A Climer
17 Oct 2008 - by Harold A. Climer
OK, Harold, Is that the point of success with the SP3 install? Or has there
been another install between then and now? You seem to have the correct
installation order: Install the OS, install SP3, access only the Windows
Update internet site until all security updates and other patches are
installed. The first non system software to install is antivirus/antispyware
programs. It is best to install programs one a time, and give each a good
shake down, before installing the next one. Service Packs are cumulative, so
you can upgrade directly from SP1a to SP3 without installing SP2 first. To
install SP3 you only need at least one prior service pack. SP3 needs to be
installed before any IE upgrades. You can upgrade directly from IE6 to IE8.
(Don't forget to "export" your Favorites [and any Cookies with website
preferences] before IE upgrade or downgrade.)
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717/
How to configure Windows XP to start in a clean boot state
http://support.microsoft.com/kb/310353/
IEBlog: IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx
Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356/
HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01457284
- - -
Thu May 28, 2009 - by Harold A. Climer
IE8 Tips, Caveats and Helpful Links
http://aumha.net/viewtopic.php?f=7&t=38848
Release Notes for Internet Explorer 8 - Read before installing
http://msdn.microsoft.com/en-us/ie/dd441788.aspx
How to Solve Internet Explorer 8 Installation Problems
http://support.microsoft.com/kb/949220/
About IE7 (and higher) Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
About IE7 & IE8 and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx
Download links for IE8 Final
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043
IE8 recommendations from "PA Bear [MS MVP]" include:
=> Install IE8 manually, not via Windows Update/Automatic Updates!!
=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.
=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.
=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.
=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]
=> Reboot twice after installing or uninstalling IE8.
=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
to install it.
- - -
(Hint, hint How to uninstall Norton products:
1. Download the Norton Removal Tool, to your desktop (do NOT Run it yet.)
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
2. Disconnect from the internet and close all programs, and reboot.
3. Uninstall Norton with Control Panel> Add/Remove Programs.
4. IMMEDIATELY enable the Windows Firewall!
5. Double-click on the file you saved in #1 above to run the utility. Do
NOT touch your keyboard until the run has completed, then reboot (again).
6. Install other antivirus, such as Eset's NOD32, Kaspersky or Avast!
- - -
I'm hopefully looking forward to the resolution of all your problems. Let us
know how things work out. (Yes, I tend to write long-winded messages.)
THANKS for your time and patience.
(Triple-click here, to be of good cheer.
--Richard
I have included some excerpts below from some of your previous messages,
going back a couple of years, that possibly have some clues related to your
current Excessive Hard Drive activity problem. Apparently you have had to
resort to reinstalling the Operating System (OS) on more than one occasion,
and have had Service Pack 3 (SP3) install misfires, and continue to have
various problems. But first, I noticed in one of the replies to you, quotes
from one of your messages that did not appear here, so there is possibly a
problem with your newsfeed. In your message headers, I noticed this:
You are located in Tennessee, but your messages appear to be routed through
Germany. You might have more reliable results connecting directly to the
FREE msnews.microsoft.com newsfeed. You may need to check Internet Options,
Programs (tab) to see if your newsreader is properly selected, and then
click this next line, or paste it into the address bar of Internet Explorer:
Next, because of the complexity of your system, we need a more complete
picture of how your system is configured, in order to provide better
informed advice. At one point in the past, you described your system as
having two 400Gig hard drives, but in this thread, a 400GB drive with C and
D partitions, and the other drive, (or K partition only?) that has 300GB
with about 50GB of files.
Combining info from several past messages, the following appears to be your
current configuration, and feel free to make correction/additions:
In one of your messages, I noticed "Weather.exe" in an error report.
Do you have weather station hardware linked to your computer?
Another thing you could do to help us understand your configuration:
How to Access System Information
click Start, click Run, type or paste next line, and press Enter:
msinfo32
(or Start> [all]Programs> Accessories> System Tools> System Information)
click System Summary in left pane
press ctrl+A keys (to Select All), press ctrl+C keys (to Copy)
Start a message reply here, and paste that into the message.
(Delete the System name and User name lines for privacy if you like.)
in msinfo32 again, in the left pane,
click +Components (expand the tree), click +Storage (expand the tree)
click Drives, press ctrl+A, ctrl+C, and paste that into the message.
in msinfo32 again, below Drives, click Disks, press ctrl+A, ctrl+C
and paste that into the same message also.
further down in msinfo, click Problem Devices.
if any listed, press ctrl+A, ctrl+C and paste into message
(Thanks.
Now, back to the current thread:
Elsewhere you referred to a system drive and a "recovery" drive. By "system
restore" do you mean your System Restore "Points" information is stored
there, or is the D drive the original computer's Recovery partition?
Was that 1st defrag done with Norton Speed Disk or Windows defrag?
There could be a common underlying problem, or that is separate.
The first thing to keep in mind about defragmentation is that fragmented
files that are NOT being accessed have little or no effect on anything.
It's common for a pagefile to have 1 fragment. You can get somewhat better
defrag results if you start in Safe Mode and use Windows Disk Defragmenter.
A web search on Norton Speeddisk Problems turned up a lot of reports of
problems with the peculiar way Norton, not only defrags, but apparently
rearranges files; and I saw some reports where fragmentation after using
Norton was greater, even as reported by the Norton utility.
In an old October 2007 thread, I found where a man had noticed that his
drive was constantly being accessed, even though he had not transferred any
files, and he said: "It's then that I thought maybe Diskeeper was for some
reason accessing this drive. I opened Diskeeper and saw that Automatic
Defragmentation was enabled. I disabled this and haven't had any problems
with my drive since." It may be that Speeddisk has a similar feature.
Duh. (If it's "out there" and not IN your computer, why worry?
I've heard reports of viruses that supposedly destroy drives by putting them
in some kind of endless access loop. I would suppose there could be over
heating problems in such a case that might mess up the electronics.
Yesterday, while doing a FULL Malwarebytes scan on another computer here,
the computer fan switched to high speed for nearly 15 seconds.
Besides the anti-spyware scans that you have done, if you haven't done so
yet, download and run the free (Home edition) Avast! antivirus program, and
update Avast, then disconnect from the internet, disable your current AV and
its firewall, enable Windows firewall, (and if you have Windows Defender,
you can leave it enabled,) and run a full scan. Be sure to check your D
partition with all anti malware programs before you rely upon it to
reinstall the OS. (Although more than one antispyware program can in some
cases be run at the same time, it is best to run only one antivirus program
and have one firewall active at a time. Router firewalls excepted.) Do not
connect to the internet without a firewall and antivirus program active.
FREE Home Edition Avast! antivirus - anti-spyware protection
http://www.avast.com/eng/avast-free-home-antivirus-antispyware.html
By the way, a lot of people have suggested you download and use various
diagnostic tools and utilities. I would suggest that you keep a copy of the
installation software, but uninstall any that you do not currently need.
Possibly, but probably not. There might be a more up to date disk
driver available on the drive manufacturer's web site.
(Someone else already mentioned that Norton is a "resource hog"...
Compare that with my XP-Pro-SP3, 3Ghz Pentium 4, 1GB-RAM computer:
Currently I have 7293 Handles, 352 Threads, 29 processes. My pagefile usage
(Commit Charge) is 240M / 2444M (about 10% - The highest I have ever seen is
21%). On my taskbar I currently have one folder open, 2 applications, this
message draft, and Task Manager. Every 66 seconds, there is an 18% spike for
about 4 seconds on the CPU Usage graph when sqlservr.exe does whatever it
does - otherwise both graphs are pretty much flat lined.
Which tells you the disk activity is not related to memory usage, and
therefore not a pagefile problem. Besides the aforementioned possibility of
Automatic defrag, Twayne mentioned the possibility of file Indexing or
anti-virus scan during idle times. I can't see how any of those would cause
delayed mouse clicks or program start and close delay. USB keyboard? USB
mouse? Wireless mouse with old battery? Keep in mind that most modern
antivirus programs have the ability to check ZIP archive files, (I think,)
by uncompressing files to a temporary folder to check them, and then of
course, deleting the temporary files. If that is the case, I would think
that there would be both excessive drive activity, and a lot of file
fragmentation. Do you use Compressed (ZIP) Folders for active files?
(Since the Windows Search includes text search within files, I'm wondering
if the Indexing service that runs in the background might also access zip
files to build a keyword index? Microsoft Office document indexing?)
I have no experience with dual core processors, but in (Alt+Ctrl+Del) Task
Manager, when the Performance tab is active, the View menu has an additional
"CPU History" item with "One Graph Per CPU" toggle, which has no observable
effect on my single processor system. Let us know if it works for you.
Also, besides studying Processes in Task Manager, you can access more
comprehensive information in msinfo32 System Information. Maximize the
window, and click + Software Environment (expand tree), click Running Tasks.
The total number of columns is too wide to fit into the 76 character line
length limit in these Usenet newsgroups, but you can ctrl+A, ctrl+C that
info and paste into Notepad, or Wordpad, or MS Word. You might want to
ctrl+A, ctrl+C, capture (and paste) info while you are not getting disk
chatter, and then when you get abnormal disk activity, on the msinfo menu
bar, click View> Refresh, and ctrl+A, ctrl+C capture/paste and compare with
the previous info. When you click on the column headers to arrange the info
various ways, you need to click View> Refresh, for it to update the order.
The next item in the left pane tree after Running Tasks is Loaded Modules,
which also has a LOT of useful (and somewhat mysterious) information. Click
HELP on the menu bar, and read all the topics related to the System
Information. (Things were simpler back in the Atari computer days.
If you have not done so already, you ought to run a full Error Checking
(CHKDSK) surface scan of the hard drive. In Command Prompt, type:
"CHKDSK /R C:" (without quotes) and press Enter key. Answer yes to run on
restart, and reboot the computer. When the scan completes it will probably
restart. (Avoid running CHKDSK when there is possibility of storm induced
power outage, or brownouts at the time people arrive home from work and all
switch their air conditioners to maximum.) Remember that if you get screen
messages during startup, you can press PAUSE/BREAK key to pause, so you can
write down the complete message, including error codes, and press CTRL+PAUSE
to resume. Another thing you should probably do right now is, hold your
WinLogo key and press Pause, for System Properties, and click Advanced
(tab), and in Startup and Recovery, click Settings, and UN-check
Automatically restart.
(Pause works in [DOS] Command Prompt also, but press Enter to resume.)
That is all I can think of concerning your current problem(s). Here are some
excerpts from previous problems in older threads, mainly SP3 issues, which
may shed some light on these matters:
25 Jan 2008 - by Harold Climer:
15 May 2008 - by Harold A Climer
30 May 2008 - by "Harold A Climer"
It is best to format (erase partition) and clean install Windows.
Any program installed on another drive needs to be reinstalled.
(Back up all your data from the Master drive to be safe.)
4 Aug 2008 - by Harold A Climer
17 Oct 2008 - by Harold A. Climer
OK, Harold, Is that the point of success with the SP3 install? Or has there
been another install between then and now? You seem to have the correct
installation order: Install the OS, install SP3, access only the Windows
Update internet site until all security updates and other patches are
installed. The first non system software to install is antivirus/antispyware
programs. It is best to install programs one a time, and give each a good
shake down, before installing the next one. Service Packs are cumulative, so
you can upgrade directly from SP1a to SP3 without installing SP2 first. To
install SP3 you only need at least one prior service pack. SP3 needs to be
installed before any IE upgrades. You can upgrade directly from IE6 to IE8.
(Don't forget to "export" your Favorites [and any Cookies with website
preferences] before IE upgrade or downgrade.)
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717/
How to configure Windows XP to start in a clean boot state
http://support.microsoft.com/kb/310353/
IEBlog: IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx
Error message after you upgrade a computer that uses a processor other than
an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356/
HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01457284
- - -
Thu May 28, 2009 - by Harold A. Climer
IE8 Tips, Caveats and Helpful Links
http://aumha.net/viewtopic.php?f=7&t=38848
Release Notes for Internet Explorer 8 - Read before installing
http://msdn.microsoft.com/en-us/ie/dd441788.aspx
How to Solve Internet Explorer 8 Installation Problems
http://support.microsoft.com/kb/949220/
About IE7 (and higher) Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
About IE7 & IE8 and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx
Download links for IE8 Final
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043
IE8 recommendations from "PA Bear [MS MVP]" include:
=> Install IE8 manually, not via Windows Update/Automatic Updates!!
=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.
=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.
=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.
=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]
=> Reboot twice after installing or uninstalling IE8.
=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
to install it.
- - -
(Hint, hint
How to uninstall Norton products:1. Download the Norton Removal Tool, to your desktop (do NOT Run it yet.)
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
2. Disconnect from the internet and close all programs, and reboot.
3. Uninstall Norton with Control Panel> Add/Remove Programs.
4. IMMEDIATELY enable the Windows Firewall!
5. Double-click on the file you saved in #1 above to run the utility. Do
NOT touch your keyboard until the run has completed, then reboot (again).
6. Install other antivirus, such as Eset's NOD32, Kaspersky or Avast!
- - -
I'm hopefully looking forward to the resolution of all your problems. Let us
know how things work out. (Yes, I tend to write long-winded messages.)
THANKS for your time and patience.
(Triple-click here, to be of good cheer.
--Richard
MOM_STM_DelegateThread) domainName