Re booting PC

[Shane Nation]

Please can anyone help me?



For some unknown reason every now and then my PC re boots, this only happens
when I am using the internet!



I have run every anti virus, spy ware and ad ware test I can use and nothing
has turned up.



I am using Windows XP home, with a wireless broadband connection.



Please dos anyone have any ideas.



Thanks



Shane

 

[Frank Saunders, MS-MVP]

Please can anyone help me?



For some unknown reason every now and then my PC re boots, this only
happens
when I am using the internet!



I have run every anti virus, spy ware and ad ware test I can use and
nothing
has turned up.



I am using Windows XP home, with a wireless broadband connection.



Please dos anyone have any ideas.



Thanks



Shane

Hold down the Alt key and press the Pause key.
Click the Advanced tab.
Click Settings in the Startup and Recovery section.
Uncheck Automatically restart.

The next time this happens you will see a blue screen instead of restarting.
Write down the error message and post that.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Ken Blake]

In

For some unknown reason every now and then my PC re boots, this
only
happens when I am using the internet!

You are presumably blue-screening, and are set to reboot
automatically when that happens. Right-click on My Computer and
choose Properties. On the "Advanced" tab, under "Startup and
Recovery," click "Settings," then under "System failure," uncheck
the box "Automatically restart." That will prevent it restarting
and keep the blue screen up.



Then for more help, the next time it happens, post back here with
the diagnostic information on the blue screen.

 

[Shane Nation]

Thank you very much.
I will do that and get back to you with an error report.
You have given me some hope of getting this sorted out, it has beed driving
me mad for weeks.