Rdbss.sys BSOD

[Speck]

Hi all,
I'm suffering of an annoying problem on Windows XP Sp2, always
up-to-date with security patches, firewalled and virus proteted by AVG
(always updated as well).
Briefly, when my USB ADSL connection is on (no matter whether I've
been working or not with internet applications), the PC hangs in an
odd way: everything *looks* normal, but the connection isn't working
anymore and when I try to switch the connection off, I realize that
the whole usb I/O isn't working anymore.
I can open some O.S. forms (i.e. control panel, etc.), but not others
(i.e. task manager). If I try to run other applications a message
similar to the following appears:

"cannot find '/idlist,:xxxx:yyyy,'. Make sure you typed the name
correctly, and then try again"

Poking around the event viewer I can find some errors thrown by "svr",
ID 2019. But as long as I switch off that svr service, the problem
remains, so it's likely to be a consequence rather than a cause.
However, when I try to restart the system, I receive a BSOD with
0x00000D4 stop code, indicating rdbss.sys as the culprit.

What I already did:
=> I checked that no hw/sw installation have been carried out recently
=> I switched off all the services that aren't microsoft using
start->run->msconfig->services->hide all MS Services->disable all
=> I extracted the original rdbss.sys from the WinXP-SP2 original CD
=> I checked for viruses with AVG, apparently no problem

Now that the obvious things didn't work, I'm pretty puzzled about how
to proceed. Any suggestion?

 

[Mark L. Ferguson]

BSOD's in XP are hardware/driver related. I would suspect a corrupt USB
driver.

Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub
device(s), Action menu, "Uninstall", then restart Windows, to find the
device drivers again automatically.

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Mark L. Ferguson

..

 

[Gerry]

The version of rdbss.sys on my computer is 5.1.2600.2902, which came
post SP2.

Have you installed available updates? Mine came with KB914389 in June
2006.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Speck]

The version of rdbss.sys on my computer is 5.1.2600.2902, which came
post SP2.

Yes, build 2902 was the one I had. I guessed that it could be somehow
corrupted and I extracted the SP2 original one, but nothing changed.
I'm going to restore the build 2902, as it seems clear there's no file
corruption.

 

[Speck]

Hi all,
I'm suffering of an annoying problem on Windows XP Sp2, always
up-to-date with security patches, firewalled and virus proteted by AVG
(always updated as well).
Briefly, when my USB ADSL connection is on (no matter whether I've
been working or not with internet applications), the PC hangs in an
odd way: everything *looks* normal, but the connection isn't working
anymore and when I try to switch the connection off, I realize that
the whole usb I/O isn't working anymore.
I can open some O.S. forms (i.e. control panel, etc.), but not others
(i.e. task manager). If I try to run other applications a message
similar to the following appears:

"cannot find '/idlist,:xxxx:yyyy,'. Make sure you typed the name
correctly, and then try again"

Poking around the event viewer I can find some errors thrown by "svr",
ID 2019. But as long as I switch off that svr service, the problem
remains, so it's likely to be a consequence rather than a cause.
However, when I try to restart the system, I receive a BSOD with
0x00000D4 stop code, indicating rdbss.sys as the culprit.

What I already did:
=> I checked that no hw/sw installation have been carried out recently
=> I switched off all the services that aren't microsoft using
start->run->msconfig->services->hide all MS Services->disable all
=> I extracted the original rdbss.sys from the WinXP-SP2 original CD
=> I checked for viruses with AVG, apparently no problem

Some further news. Following Mark's advice, I uninstalled and then
reinstalled the usb drivers, but it didn't work. I suspected RAM chip
failure, but Memtest, run for more than 10 hours, didn't report any
problem.
I've then discovered a very interesting thing: the problem comes even
if I don't do absolutely nothing with the PC after boot. For a strange
case, I switched on and I had to go for a while, so WinXP was waiting
for the user password. After one hour, I wasn't able to log on anymore
with the message:
The application failed to initialize properly (0xaddress ).
Click on OK to terminate the application

Unfortunately, there's no indication about which application failed.

 

[Speck]

Some further news. Following Mark's advice, I uninstalled and then
reinstalled the usb drivers, but it didn't work. I suspected RAM chip
failure, but Memtest, run for more than 10 hours, didn't report any
problem.
I've then discovered a very interesting thing: the problem comes even
if I don't do absolutely nothing with the PC after boot. For a strange
case, I switched on and I had to go for a while, so WinXP was waiting
for the user password. After one hour, I wasn't able to log on anymore
with the message:
The application failed to initialize properly (0xaddress ).
Click on OK to terminate the application

I solved the problem. Here's the end of the story:

- I started the PC with another OS not up-to-date (XP Home) on another
partition and realized that the failure was triggered exactly in the
same way, basically doing nothing.

- Excluded an OS-related issue (drivers, configuration, recent
conflicts, etc.) I looked to the hardware. First of all I disconnected
the usb DSL modem, as the main symptom was an ADSL line down after
30-60 minutes. The PC started to work fine immediately.

- changed the modem with another, everything works.



P.S. Meanwhile I discovered that one 200GB HD full of data is on the
verge to fail, although no clear symptoms at all. And it's still under
warranty...

 

[Gerry]

Does the error occur during or after the boot process? Does the error
occur in safe mode?

Can you please post a copy of the Stop Error Report?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure. Check for variants
of the Stop Error message.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~