Randomly Lost Outlook 2007 appointments

[mlefebvre]

I use Outlook 2007 Calendar to schedule patients in my medical practice.
Seemingly at random, some appointments are lost, often resulting in
scheduling another appointment in that time, causing two people to show up!
I am running Vista and have Activesync syncing the calendar with my Blackjack
II smartphone. Please help!

 

[Diane Poremsky [MVP]]

Are you doing a 2 way sync? If so, stop. Sync outlook to the device only.
Can you see the missing appointments in the By Category view? This is
caused by an active sync bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
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You can access this newsgroup by visiting
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[mlefebvre]

I am pretty sure it is a 2-way sync. I don't know how to make it one-way.
The only options I seem to find is overwrite the desktop or smartphone. Can
you tell me how to make it 1-way?

Also, is there anything more you can tell me about the activesync bug that
is causing this.

Thanks.

Are you doing a 2 way sync? If so, stop. Sync outlook to the device only.
Can you see the missing appointments in the By Category view? This is
caused by an active sync bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I use Outlook 2007 Calendar to schedule patients in my medical practice.
Seemingly at random, some appointments are lost, often resulting in
scheduling another appointment in that time, causing two people to show
up!
I am running Vista and have Activesync syncing the calendar with my
Blackjack
II smartphone. Please help!

 

[Diane Poremsky [MVP]]

I haven't use active sync in years, but its somewhere in the settings on the
computer.

http://www.slipstick.com/problems/iphonesync.asp has info on the activesync
bug (in the beginning all the complaints were from iphone users) and a link
to a patch for exchange server's active sync. We're still waiting on a fix
for activesync for everyone else.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am pretty sure it is a 2-way sync. I don't know how to make it one-way.
The only options I seem to find is overwrite the desktop or smartphone.
Can
you tell me how to make it 1-way?

Also, is there anything more you can tell me about the activesync bug that
is causing this.

Thanks.

Are you doing a 2 way sync? If so, stop. Sync outlook to the device only.
Can you see the missing appointments in the By Category view? This is
caused by an active sync bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I use Outlook 2007 Calendar to schedule patients in my medical
practice.
Seemingly at random, some appointments are lost, often resulting in
scheduling another appointment in that time, causing two people to show
up!
I am running Vista and have Activesync syncing the calendar with my
Blackjack
II smartphone. Please help!

 

[mlefebvre]

Actually, it is my understanding that those options were taken out of Vista
and ActiveSync 4.5.

I haven't use active sync in years, but its somewhere in the settings on the
computer.

http://www.slipstick.com/problems/iphonesync.asp has info on the activesync
bug (in the beginning all the complaints were from iphone users) and a link
to a patch for exchange server's active sync. We're still waiting on a fix
for activesync for everyone else.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am pretty sure it is a 2-way sync. I don't know how to make it one-way.
The only options I seem to find is overwrite the desktop or smartphone.
Can
you tell me how to make it 1-way?

Also, is there anything more you can tell me about the activesync bug that
is causing this.

Thanks.

Are you doing a 2 way sync? If so, stop. Sync outlook to the device only.
Can you see the missing appointments in the By Category view? This is
caused by an active sync bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I use Outlook 2007 Calendar to schedule patients in my medical
practice.
Seemingly at random, some appointments are lost, often resulting in
scheduling another appointment in that time, causing two people to show
up!
I am running Vista and have Activesync syncing the calendar with my
Blackjack
II smartphone. Please help!

 

[Diane Poremsky [MVP]]

So activesync is always a 2 way sync? I guess you'll need to wait for a fix
then.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Actually, it is my understanding that those options were taken out of
Vista
and ActiveSync 4.5.

I haven't use active sync in years, but its somewhere in the settings on
the
computer.

http://www.slipstick.com/problems/iphonesync.asp has info on the
activesync
bug (in the beginning all the complaints were from iphone users) and a
link
to a patch for exchange server's active sync. We're still waiting on a
fix
for activesync for everyone else.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I am pretty sure it is a 2-way sync. I don't know how to make it
one-way.
The only options I seem to find is overwrite the desktop or smartphone.
Can
you tell me how to make it 1-way?

Also, is there anything more you can tell me about the activesync bug
that
is causing this.

Thanks.

:

Are you doing a 2 way sync? If so, stop. Sync outlook to the device
only.
Can you see the missing appointments in the By Category view? This is
caused by an active sync bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I use Outlook 2007 Calendar to schedule patients in my medical
practice.
Seemingly at random, some appointments are lost, often resulting in
scheduling another appointment in that time, causing two people to
show
up!
I am running Vista and have Activesync syncing the calendar with my
Blackjack
II smartphone. Please help!