| "A J Ricaud" <A J (e-mail address removed)>
| wrote in message | I let my grandson use my computer and the quick launch toolbar
| is no longer accesiible. I right click "properties" at the bottom of
| the screen, check the "quick launch" option, then click "apply"
| and OK.
|
| When I then rignt click "toolbars" and check "quick launch" I get the
| error : "Cannot create folder". Any help is appreciated.
If the resolution posted by "Rick "Nutcase" Rogers" to create a new
Quick Launch folder does not solve the problem, then...
According to many posts by "Ramesh [MVP]", this problem may
be cause by Blazefind or any other malware (that modifies the
"Userinit" registry value). For more information use Google
Advanced Groups Search to search for:
Ramesh Userinit "Quick Launch"
Google Advanced Groups Search
http://www.google.com/advanced_group_search
For detailed removal instructions for Blazefind see the following
Trend Micro (an antivirus and Internet content security software
and services company) web site:, see:
TREND MICRO - Security Information - TROJ_BLAZEFIND_A
http://it.trendmicro-europe.com/enterprise/security_info/ve_detail.php?Vname=TROJ_BLAZEFIND.A
Note: On the aforementioned web page make certain that you click
on the hyperlink to "Additional Windows ME/XP Cleaning
Instructions" and follow those steps, too.