question about 7 viruses and worms.please HELP!

L

lovebug

i have quite a few viruses and worms and i just wanted to ask a few
questions. ive read up on information but im still alittle comfused and need
help.
any advise id appreciate.


i ran avg free and 2 threats came up- here are the files.

C:\WINDOWS\system32\gzrmrt.dll
C:\WINDOWS\system32\nsvD.dll
D:\WINNT\cursors\csrss.exe

and the other are all .exe
i cant find them when i go to find them to delete either where it says the
are located.


i ran hijackthis

heres my info. if anyone can tell me anything


-----------------------------


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:23:41 AM, on 3/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network
Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network
Monitor\WUSB54GC.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\winamp toolbar\WinampTbServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Grisoft\AVG7\avgvv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat
7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} -
C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program
Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar2.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} -
C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [MSConfig]
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe
/RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe
/RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe
/RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe
/RUNONCE (User 'Default user')
O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents and
Settings\All Users\Application Data\Winamp
Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) -
file://C:\Program Files\SCRABBLE\Images\stg_drm.ocx
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) -
http://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204540117796
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) -
file://C:\Program Files\SCRABBLE\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
http://games.pogo.com/online2/pogo/zuma/popcaploader_v5.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program
Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common
Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G
USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 6509 bytes


--------------------------

also one more question

im going to try and get norton systemworks.
will that remove all those proglems??
thank you
 
G

Gerry

I suspect AVG has aleady dealt with the problems. Open the AVG Test
Center and then the Virus Vault. The Vault is a log of resolved
problems.

gzrmrt.dll is an unknown file so I cannot give any further information.

nsvD.dll can produce an entry in a Hijackthis log like:
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} -
C:\WINDOWS\system32\nsvD.dll

You have no similar entry in your log.

csrss.exe is a Microsoft file normally found in the system32 folder with
backup copies elsewhere. The file can also be malware using the
csrss.exe name to disguise it's true identity. In your case you have a
copy in a cursors folder, which is not a logical place to find a copy.

Unless you know better I suspect we are discussing yesterdays completed
business.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

i have quite a few viruses and worms and i just wanted to ask a few
questions. ive read up on information but im still alittle comfused
and need help.
any advise id appreciate.


i ran avg free and 2 threats came up- here are the files.

C:\WINDOWS\system32\gzrmrt.dll
C:\WINDOWS\system32\nsvD.dll
D:\WINNT\cursors\csrss.exe

and the other are all .exe
i cant find them when i go to find them to delete either where it
says the are located.


i ran hijackthis

heres my info. if anyone can tell me anything


-----------------------------


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:23:41 AM, on 3/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network
Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network
Monitor\WUSB54GC.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\winamp toolbar\WinampTbServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Grisoft\AVG7\avgvv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat
7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Winamp Toolbar BHO - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20}
- C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2}
- C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [MSConfig]
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run]
C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &Winamp Toolbar Search - C:\Documents
and Settings\All Users\Application Data\Winamp
Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}
- C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe O16 - DPF:
{149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) -
file://C:\Program Files\SCRABBLE\Images\stg_drm.ocx
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject
Object) -
http://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI
Utility Class) -
http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl
Class) -
http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204540117796
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control)
- file://C:\Program Files\SCRABBLE\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader
Object) - http://games.pogo.com/online2/pogo/zuma/popcaploader_v5.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB -
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program
Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o.
- C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program
Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: PnkBstrA - Unknown owner -
C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: WUSB54GCSVC - GEMTEKS
- C:\Program Files\Compact Wireless-G USB Adapter Wireless Network
Monitor\WLService.exe
Click to expand...
 
D

David H. Lipman

From: "lovebug" <[email protected]>

| i have quite a few viruses and worms and i just wanted to ask a few
| questions. ive read up on information but im still alittle comfused and need
| help.
| any advise id appreciate.
|
| i ran avg free and 2 threats came up- here are the files.
|
| C:\WINDOWS\system32\gzrmrt.dll
| C:\WINDOWS\system32\nsvD.dll
| D:\WINNT\cursors\csrss.exe
|
| and the other are all .exe
| i cant find them when i go to find them to delete either where it says the
| are located.
|
| i ran hijackthis
|
| heres my info. if anyone can tell me anything
|


In the Microsoft hierarchy the PROPER place to ask this kind of content is;
microsoft.public.security.virus


**Additionally,. please do NOT post HiJack This logs in the Microsoft news group hierarchy
or other Usenet news groups.

Forums where you can get expert advice for HiJack This! (HJT) logs.

NOTE: Registration is REQUIRED in any of the below before posting a log

Suggested primary:
http://www.thespykiller.co.uk/index.php?board=3.0

Suggested secondary:
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html

Suggested tertiary:
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.atribune.org/forums/index.php?showforum=9
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forum.networktechs.com/forumdisplay.php?f=130
http://forums.maddoktor2.com/index.php?showforum=17
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.spywareinfo.com/index.php?showforum=18
http://forums.techguy.org/f54-s.html
http://forums.tomcoyote.org/index.php?showforum=27
http://forums.subratam.org/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.malwarebytes.org/forums/index.php?showforum=7
http://makephpbb.com/phpbb/viewforum.php?f=2
http://forums.techguy.org/54-security/
http://forums.security-central.us/forumdisplay.php?f=13
 
N

nass

lovebug said:
i have quite a few viruses and worms and i just wanted to ask a few
questions. ive read up on information but im still alittle comfused and need
help.
any advise id appreciate.
Click to expand...


PnkBstrA.exe it can be legit or it can be not, so try to see if you
installed an iffy game from unknown site and uninstall it, as Dave
highlighted, send your log to a Hijackthis forum not here!.
Info about PnkBstrA.exe :
http://www.techspot.com/vb/topic74723.html

What Firewall are you using with AVG?.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk clean-up on your drive.

It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://www.merijn.org/index.php
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.

Let us know your progress.
nass
 

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