Quarantine

M

Max

I have Norton 2002 running on XP. It detected 11 files,
deleted 2 and put 9 in quarantine because it could not
repair them.

Were these files created by the virus and could still be
harmful and delete them, or are they files that the
system needs.

What I may gonna do with them?
 
C

Carey Frisch [MVP]

When Norton quarantines a known virus file, you should delete it from
quarantine and not attempt to repair it. Attempting to repair a known
virus file may result in unleashing the virus into your computer.

Open your Norton Antivirus program and click on:
Reports > Quarantined items (View Reports), then click on
'Quarantined Items', click once on a virus file to highlight it
and then click the 'Delete Item' button on the Toolbar.

Afterward run Norton's LiveUpdate to update your virus
definitions, then perform a full system scan.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


|I have Norton 2002 running on XP. It detected 11 files,
| deleted 2 and put 9 in quarantine because it could not
| repair them.
|
| Were these files created by the virus and could still be
| harmful and delete them, or are they files that the
| system needs.
|
| What I may gonna do with them?
|
 

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