Exploit-ByteVerify and JV/Shinwow - HELP

[Julie]

I got a virus. I ran Norton Live Update and it detected
two files which it quarantined - the file names were
parser.class and dummy.class. I then deleted the files
(not through Norton - said I could not delete or repair).
Problem persisted. I ran a McAfee scan and Exploit-
ByteVerify and JV/Shinwow were the viruses detected. I
ran Norton AV in safe mode and it did not detect any
virus. I cannot get into My Computer or folders placed on
my desktop. Does anyone know of a software program that
will remove these viruses? I can't get my pictures onto a
CD to reformat. I don't have access to my CD-ROM drive.

 

[Carey Frisch [MVP]]

There is a very helpful virus removal newsgroup you may wish to post to:
news://msnews.microsoft.com/microsoft.public.security.virus

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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|I got a virus. I ran Norton Live Update and it detected
| two files which it quarantined - the file names were
| parser.class and dummy.class. I then deleted the files
| (not through Norton - said I could not delete or repair).
| Problem persisted. I ran a McAfee scan and Exploit-
| ByteVerify and JV/Shinwow were the viruses detected. I
| ran Norton AV in safe mode and it did not detect any
| virus. I cannot get into My Computer or folders placed on
| my desktop. Does anyone know of a software program that
| will remove these viruses? I can't get my pictures onto a
| CD to reformat. I don't have access to my CD-ROM drive.