Public Contacts (using exchange server)

[Guest]

In the activities tab for a contact in the Public folder, I can see the
journals but not the e-mail or tasks. So, I go to properties of Contacts and
tell Outlook where to look for e-mails and tasks (in my personal inbox &
personal tasks). This works great until I come to work the next day and the
setting is gone and I have to redo. I notice that the Apply button is always
greyed out. However, there are some days when it stays with the correct
setting.

The same thing is happening to everyone else's work computer (we have
exchange server) and we do not want this to be a daily procedure.

Am I doing something wrong?

 

[Sue Mosher [MVP-Outlook]]

No, you're not doing anything wrong. Only the folder own can change activity groups. And each group would have to show a different person's mailbox. The Activities page just isn't very useful for public contacts folders.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

After I asked the question I figured out why it kept disappearing. Once you
change it on someone else's computer it bumps off the last person's setting
on their computer since this is the PUBLIC FOLDER.

Do you have any suggestions of how we can see e-mail history for a public
contact? This would be e-mails from different people's computer but would
all have the same contact as the common denominator.

 

[Sue Mosher [MVP-Outlook]]

After I asked the question I figured out why it kept disappearing. Once you

change it on someone else's computer it bumps off the last person's setting
on their computer since this is the PUBLIC FOLDER.

You'd have to create a new activity group for each person, not edit an existing one.

Do you have any suggestions of how we can see e-mail history for a public
contact? This would be e-mails from different people's computer but would
all have the same contact as the common denominator.

One solution would be to set up a public folder to hold mail messages and have everyone cc: it.


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers