.pst is not compatable with this version of the Personal Folder

[Guest]

Hi all.. Hope you can help.
I'm trying to import a .pst file that was backed up before the the computer
was formatted and windows XP SP2 re-installed.
When trying to import or open the PST file all I get is the error message
" the file.......backup.pst is not compatable with this version of the
Personal Folders information service. Contact your Administrator"

well I'm the Admin in question and I have not idea..
It's a normal .pst file 18.4mb in size
I've run the scanpst over it and see that there's 4 folders but when I
import it all I get is the deleted Items folder appear with nothing in it
(that's after the scanpst) before the scan all I get is the wrror message
above.

Can anyone shed any light on this?

thanks heaps in advance.
Andre'

 

[Roady [MVP]]

Make sure the pst-file isn't marked Read Only
What version of Outlook are you using?
With what version of Outlook was the pst-file created?
Don't import; use File-> Open-> Outlook Data File instead

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Brian Tillman]

Hi all.. Hope you can help.
I'm trying to import a .pst file that was backed up before the the
computer was formatted and windows XP SP2 re-installed.
When trying to import or open the PST file all I get is the error
message " the file.......backup.pst is not compatable with this
version of the Personal Folders information service. Contact your
Administrator"

You are trying to open an Outlook 2003-style PST in an earlier version of
Outlook. That won't work.

 

[Guest]

If you're trying to open a PST from Outlook 2003 with an older version of
Outlook, you can't do this. The new PST file format is Non-Unicode. If you
want your Outlook 2003 data to be available in previous versions of Outlook,
you'll need to continue using those older data files.

http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm