PST Files on a WindowsServer2003

[Andrew]

Outlook2003:
We are experiencing weird problems with users PST files on our
Corporate File Server. The Server is WindowsServer2003.
When a user right clicks their pst file and click on the Advanced Tab.
It works ok the first time, after that, they get one of two errors:
The operation failed. An object could not be found.
or
The file h:\email\username.pst could not be accessed.
If we click on Datafile Management, the error is:
0x80040116.
I have created both 97-2002 pst and 2003 pst files.
If I create this on another W2K3 Server, we dont have these issues.
I suspect a Local Security Policy/Group Policy may be the cause.
This Corporate File Server has quotas implemented on the D:\ drive.
and No Quotas in place on the c:\ drive. Creating a pst on either
drive of this machine still gives the same problem.
Any Ideas? A GP setting I should remove? Or another problem altogether

 

[Roady [MVP]]

Well to start with; storing pst-files on a network location is not supported
by Microsoft. Pst-files has never been designed for this purpose.

Why do you suspect a policy setting? What do have configured in them then?

Also; run scanpst.exe against the pst-file and see if it comes up with
anything.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Andrew]

Thanks for the reply,
I ran the scanpst utility on the pst file and no issues.
The problem only occurs on our main file server. Any other server the
issue is not there. This is why I think it must be a type of policy
that is applied to this server, but unsure where to start looking.

 

[Roady [MVP]]

How many connections do you have to that server? Outlook needs a permanent
connection to the pst-file and the slightest connection disruption already
disconnects the pst-file. Since it is your main file server the total
connection load might be your issue. In some cases you'll get a more
reliable connection to a pst-file met you connect to it by
\\servername\sharename\foldername\file.pst instead of a mapped networkdrive.
But again; all is unsupported and not recommended practise by Microsoft. You
might be better of with an extra (archive) database for your mailserver.
Whether it is an MB stored on the fileserver or on the Exchange server
doesn't make too much of a difference. In fact with Exchange you have more
reliable and efficient storage and the ability to share and set permissions
like that people can only write to it and not delete from it to make it a
true archiving database.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3