pst file locked

[Scott]

I was trying to import my Lotus Organizer file into
Outlook 2000. It seemed to be working then it stopped
responding. I ctrl-alt-del ended task, and tried to start
Outlook 2000. It would not start, it hung up. I did a
find for my pst file, and clicked on it to start Outlook,
but the message came back that a portion of the file is
locked. I can't start Outlook, or open my pst file. Can
anyone help?

 

[neo [mvp outlook]]

Reboot your computer. (If the PST file is on a network drive, it may require
killing any open sessions to the file.)

 

[Scott]

Same problem exists after rebooting. Outlook stops
responding as its loading.

 

[neo [mvp outlook]]

You didn't state if the PST was on a local or network drive, so i would go
with running the inbox repair tool (scanpst.exe) against the file and see if
there are any errors that need correcting.

If scanpst gives a clean bill of health, try starting outlook with the /safe
command line switch. (this will help determine if it is a custom view,
toolbar, or addin that is prohibiting startup.)