PST file hangs Outlook 2000

[Tavish Muldoon]

Hello,

I have two computers - both with Outlook 2000.

This morning I tried to access Outlook - there were about 100 new
messages. Trying to access the firt one hung Outlook. I killed the
task - started over - same problem - for any new email.

The old emails in the inbox (read) are accessible).

I copied over the .pst file to another computer - same problem. The
new emails hung Outlook, the read ones were accessible.

I tried scanpst.exe - no problems found. The .pst file is about 1.8
gigs.

I tried to run a virus scan on it - it would not allow it (Avast).

Any ideas what is going on?

Thanks,

Tmuld.

 

[Andreas Roeder]

Hello,

I have two computers - both with Outlook 2000.

This morning I tried to access Outlook - there were about 100 new
messages. Trying to access the firt one hung Outlook. I killed the
task - started over - same problem - for any new email.

The old emails in the inbox (read) are accessible).

I copied over the .pst file to another computer - same problem. The
new emails hung Outlook, the read ones were accessible.

I tried scanpst.exe - no problems found. The .pst file is about 1.8
gigs.

I tried to run a virus scan on it - it would not allow it (Avast).

Any ideas what is going on?

Thanks,

Tmuld.

Hi,
please use this link to solve your problem
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q296088

 

[Tmuldoon]

Thanks!

However the .pst file is 1.8 gigs - is that too close?

 

[Andreas Roeder]

Thanks!

However the .pst file is 1.8 gigs - is that too close?

Yep,
Microsoft Office Outlook 2003 has both a different format and a larger
overall size limit for the personal folders (.pst) file than the .pst files
that are in the earlier versions of Microsoft Outlook. In Outlook 2002 and
earlier, the .pst files are in the American National Standards Institute
(ANSI) format, and the overall size has a limit of 2 gigabytes (GB).

In Outlook 2003 .pst files are in the UNICODE format by default, and the
overall size of the .pst files has a limit that is more than 20 GB. Outlook
2003 supports both the UNICODE and the ANSI formats, but the versions of
Outlook that are earlier than Outlook 2003 do not support the UNICODE format
and have a smaller size limit