PST file corruption after virus quarantine

[Dan]

I have a PST file that was quarantined by Norton A/V Corp
8.6. After restoring the file, it would not import into
the new Outlook XP profile. The error message said that
the file was not an Outlook PST file. I ran scanpst on
the file which found and repaired errors. After that,
when I tried to import it, the only things that showed up
during the import were a "recovered" folder and
a "deleted" folder - there did not appear to be any
messages in either folder. The pst file is approx 200mb
in size. Is there something I can do to recover the file?

Thanks

 

[DL]

Rather than import have you tried simply opening the pst, in OL?

 

[Andreas Roeder]

HI Dan,
please try to create a new profile and after that import the pst file

 

[Joshua Astete]

There is a pst file repair tool, but I don't remember where I got it. Try
searching the internet for a repair tool.

 

[Milly Staples [MVP - Outlook]]

scanpst.exe is the file name.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Joshua Astete
asked:

| There is a pst file repair tool, but I don't remember where I got it.
| Try searching the internet for a repair tool.
| || I have a PST file that was quarantined by Norton A/V Corp
|| 8.6. After restoring the file, it would not import into
|| the new Outlook XP profile. The error message said that
|| the file was not an Outlook PST file. I ran scanpst on
|| the file which found and repaired errors. After that,
|| when I tried to import it, the only things that showed up
|| during the import were a "recovered" folder and
|| a "deleted" folder - there did not appear to be any
|| messages in either folder. The pst file is approx 200mb
|| in size. Is there something I can do to recover the file?
||
|| Thanks