PST file cannot be opened

[spr88]

When I try to run Outlook 2007, the program does not start. Instead, I get a
message:

The file C:\users\<username>\AppData\Local\Microsoft\Outlook\Outlook.pst
cannot be opened.

 

[neil154]

Can you provide more information? i.e. did you recently change something,
has it worked in the past and all of a sudden you get this message, have you
tried an inbox repair?

 

[Pat Willener]

Is the file actually there? If yes, check if the read-only attribute is
set.

 

[spr88]

Pat,

The file is in that location and the read-only attribute is not flagged.

 

[spr88]

VanguardLH,

My problem is with an "old" installation of Outlook 2007 that came
preinstalled on my Dell laptop that I from my college computer store. This is
the first time that I've had any problems with Outlook, especially of this
nature. Before now, it's worked fine. As for the unfamiliar file path, my
computer runs Windows Vista, which does some things differently than Windows
XP does, which did store user profiles under C:/users/. Thank you!

 

[spr88]

Neil154,

I haven't recently changed anything on my system, aside from some installing
Windows Vista updates from Microsoft, none of which were related to Office
2007. Outlook 2007 has worked fine with me with no problems at all- Office
2007 came pre-installed on the Dell laptop that I bought from my college
computer store that I received last August. This is my first problem with
Outlook, especially of this nature. I have not tried an inbox repair. I'll
try to see what I can find out for myself about doing that, but right now I
am unsure because Outlook does not even start, except to give me the error
message. Thank you!

 

[Gordon]

VanguardLH,

My problem is with an "old" installation of Outlook 2007 that came
preinstalled on my Dell laptop that I from my college computer store. This
is
the first time that I've had any problems with Outlook, especially of this
nature. Before now, it's worked fine. As for the unfamiliar file path, my
computer runs Windows Vista, which does some things differently than
Windows
XP does, which did store user profiles under C:/users/. Thank you!

Windows XP stores User Profiles in C:/Documents and Settings/. If yours were
in C:/Users/ then either someone customised your machine, or maybe that's a
hangover from a previous OS...

 

[spr88]

VanguardLH,

I checked, and the PST file is in the location mentioned by the error
message and the read-only attribute is not flagged. Thank you for your
continued help.