moved pst files, moved them back, can't open outlook 2007

J

jmsdvdp

I wanted to move my outlook files onto a second hard drive in my computer
that I have all my data files on for backup purposes. I moved, not copied,
my files from:
C:\Users\UserName\AppData\Local\Microsoft\Outlook to
D:\MyDocuments\Outlook .
When I started outlook up again, I pointed outlook where to look for the
files, and it worked just fine. When I tried to sync my phone with outlook,
I got the error message that the phone could not sync with outlook; don't
remember exactly what it said. I moved the files back to the original
location on the C:\ drive. When I open outlook now, I get the following
error message:
Cannot open your default e-mail folders. File access is denied. You do not
have the permission required to access the file
C:\Users\UserName\AppData\Local\Microsoft\Outlook\Outlook.pst . When I
click ok, the program closes. So, I moved the file back to the D:\ drive and
when I open outlook I get the following message:
The file C:\Users|UserName|AppData\Local\Microsoft\Outlook\Outlook.pst
cannot be found. When I click the ok button, I get a Create/Open Personal
Folders File box that shows the pst file in D:\ where I put it. When I click
ok, I get the following:
File access is denied. You do not have the permission required to access
the file D:\MyDocuments\Outlook\Outlook.pst. When I click ok, it goes
back to the Create/Open Personal Folders File. I click cancel 2x and the box
will close and outlook closes.

What can I do?
 
D

DL

Sounds like you may have corrupted the profile, Create a new Outlook
Profile - not copy - (prompt for Profile)add the data file, from your
prefered location, add the accounts & test
 
J

jmsdvdp

How do I do this? I can't get into outlook to do anything. Once this is
done, do I just move my pst files back to where? I'm pretty new at this
outlook thing. Thanks for the help.
 
D

DL

Copy your pst's first to your prefered data location
Use the Mail applet in the Control Panel (classic View)
 
J

jmsdvdp

then what do I do? very new at this.

DL said:
Copy your pst's first to your prefered data location
Use the Mail applet in the Control Panel (classic View)
 
J

jmsdvdp

Thanks. I got a new profile made I guess. But I can't get my old pst files
into it. I copied them into the
C:\Users\UserName\AppData\Local\Microsoft\Outlook location, but then outlook
went back to the same error messages and wouldn't open. I made another
profile, so I can get it opened, but for the life of me can't figure out from
the article you both sent me what to do next. What steps do I take to get my
original files back onto the c drive? They currently are on my d
drive...This is way above my head. I'll settle for it staying on the c drive
if i can just get my files back into outlook...thanks again..
 
D

DL

You DONT copy pst files to the default location, locate copied pst's at some
othe location, eg Documents folder
In creating the new Profile add the data file from that location
 
J

jmsdvdp

I'm sorry, what you say makes no sense to me...
Page two of the instructions say: When you are done creating the mail
profile (I did this) you might want to add a pst-file to it like your
original pst-file (I do) or an archive file. To do this open Outlook and
choose;
File->Open->Outlook Data File...

I don't know what my next step is. I have the two Outlook files in the c
drive (Outlook and Outlook1) and the original Outlook file I moved to the d
drive, which is my original pst files...

I don't see in this paper what exactly buttons i push in exactly the right
order to get my original pst files back to the c drive so i can sync my phone
with outlook again.
 
B

Brian Tillman [MVP - Outlook]

I'm sorry, what you say makes no sense to me...
Page two of the instructions say: When you are done creating the mail
profile (I did this) you might want to add a pst-file to it like your
original pst-file (I do) or an archive file. To do this open Outlook and
choose;
File->Open->Outlook Data File...

Instead, use the Mail applet in Control Panel and select the PST that you
want to be your delivery location (i.e., which PST will contain the folder
you want to be the default folders). Do this on the Data Files tab of the
Mail applet. You can then remove the other PST from the mail profile if you
wish.
 
D

Dan Steer

i have the same problem right now and i've actually lost all the normal "inbox" info as well (i moved the "outlook pst" as well as my own created psts.

i can't open anything, can't access my contacts, calendar etc..

help!



jmsdvd wrote:

moved pst files, moved them back, can't open outlook 2007
16-Jan-09

I wanted to move my outlook files onto a second hard drive in my computer
that I have all my data files on for backup purposes. I moved, not copied,
my files from:
C:\Users\UserName\AppData\Local\Microsoft\Outlook to
D:\MyDocuments\Outlook .
When I started outlook up again, I pointed outlook where to look for the
files, and it worked just fine. When I tried to sync my phone with outlook,
I got the error message that the phone could not sync with outlook; don't
remember exactly what it said. I moved the files back to the original
location on the C:\ drive. When I open outlook now, I get the following
error message:
Cannot open your default e-mail folders. File access is denied. You do not
have the permission required to access the file
C:\Users\UserName\AppData\Local\Microsoft\Outlook\Outlook.pst . When I
click ok, the program closes. So, I moved the file back to the D:\ drive and
when I open outlook I get the following message:
The file C:\Users|UserName|AppData\Local\Microsoft\Outlook\Outlook.pst
cannot be found. When I click the ok button, I get a Create/Open Personal
Folders File box that shows the pst file in D:\ where I put it. When I click
ok, I get the following:
File access is denied. You do not have the permission required to access
the file D:\MyDocuments\Outlook\Outlook.pst. When I click ok, it goes
back to the Create/Open Personal Folders File. I click cancel 2x and the box
will close and outlook closes.

What can I do?

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R

Russ Valentine [MVP-Outlook]

State more clearly what you did. State more clearly the problem you are
having now. Be complete and specific. Include Outlook version.
 
D

Diane Poremsky [MVP]

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