Protector Suite QL

[Little Green Frog]

I setup Protector Suite QL while under a domain user account. Since that
time, I removed the computer from the domain and removed the domain account.

Today, I wanted to setup Protector Suite QL again under a local user
account. When I try to enroll the same couple of finger Protector Suite QL
tells me "This finger is already enrolled. Cannot enroll this finger."

When I use the Protector Suite QL Control Center’s Fingerprint Storage
Inspector, the domain user account is listed. When I attempt to delete the
domain user account’s fingerprints, Fingerprint Storage Inspector tells me
"Cannot remove this fingerprint. It belongs to someone else."

<sigh>

The only idea I have left is to rejoin the domain, log in as the domain user
and try to remove the domain user’s fingerprints.

Any other ideas?

Thanx in advance for your help.

-r

 

[Shenan Stanley]

I setup Protector Suite QL while under a domain user account.
Since that time, I removed the computer from the domain and removed
the domain account.

Today, I wanted to setup Protector Suite QL again under a local user
account. When I try to enroll the same couple of finger Protector
Suite QL tells me "This finger is already enrolled. Cannot enroll
this finger."

When I use the Protector Suite QL Control Center's Fingerprint
Storage Inspector, the domain user account is listed. When I
attempt to delete the domain user account's fingerprints,
Fingerprint Storage Inspector tells me "Cannot remove this
fingerprint. It belongs to someone else."

<sigh>

The only idea I have left is to rejoin the domain, log in as the
domain user and try to remove the domain user's fingerprints.

Any other ideas?

Actually - that is probably your best bet - I would also uninstall the
application while in the domain and then re-install it after you get out.

http://www.upek.com/support/customersupport/