program Fax

[M Weiss]

When starting my computer it tries to install a program named Fax. It looks
for a file named fax.mxi. This is a new phenomenon.

Any idea what this program is all about and where to find this file?

Thanks,

Mo

 

[Malke]

When starting my computer it tries to install a program named Fax. It
looks for a file named fax.mxi. This is a new phenomenon.

Any idea what this program is all about and where to find this file?

You mean "fax.msi"? If yes, have you uninstalled (or installed) a printer
recently?

Otherwise, see what is set to start up with Windows by using the System
Configuration Utility. The free Autoruns program is also a good way to see
what is starting with Windows.

*****
It is always better to stop programs from starting with Windows from within
the programs themselves, so look in their Options before changing anything
with msconfig - you're just examining things at this stage. If a program
doesn't offer any way to control startup from its Preferences, then use
msconfig to uncheck the box next to its name, Apply and OK out.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do you'll
get a dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns
*****

Malke

 

[M Weiss]

I did not installed or uninstalled a printer. But I did uninstalled and then
reinstalled another program and this may have caused the problem.
Anyway, after you advised that this is a printer related program I
reinstalled the printer software and this solved the problem.

Thanks,

Mo

When starting my computer it tries to install a program named Fax. It
looks for a file named fax.mxi. This is a new phenomenon.

Any idea what this program is all about and where to find this file?

You mean "fax.msi"? If yes, have you uninstalled (or installed) a printer
recently?

Otherwise, see what is set to start up with Windows by using the System
Configuration Utility. The free Autoruns program is also a good way to see
what is starting with Windows.

*****
It is always better to stop programs from starting with Windows from
within
the programs themselves, so look in their Options before changing anything
with msconfig - you're just examining things at this stage. If a program
doesn't offer any way to control startup from its Preferences, then use
msconfig to uncheck the box next to its name, Apply and OK out.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab
and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do
you'll
get a dialog saying you've used the Utility. Just tick the box that says
in
effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns
*****

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

 

[Malke]

I did not installed or uninstalled a printer. But I did uninstalled and
then reinstalled another program and this may have caused the problem.
Anyway, after you advised that this is a printer related program I
reinstalled the printer software and this solved the problem.

Glad to hear you got this sorted. Thanks for taking the time to post back.

Malke